Hilton Washington Dc, Washington DC, Front Desk

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (25) , Travelocity (8) , TripAdvisor (648)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (33) bar (108) bath (18) bathroom (187) bed (123) bill (41) breakfast (166) charge (58) check in (108) check out (36) checkout (20) complimentary (22) concierge (36) cost (46) deal (28) dinner (37) downtown (22) fee (32) fitness center (28) food (128) front desk (103) gym (37) hotel (1186) housekeeping (57) lobby (173) location (264) manager (31) money (32) neighborhood (47) parking (107) pillow (26) pool (123) price (109) rate (75) recommend (71) restaurant (262) room (1189) room service (37) service (208) shower (67) staff (319) street (60) suite (29) towel (55) valet (23) valet parking (19) value (39) view (86) walk (229) wireless (87)

Front desk

Appears in 103 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) clean (4) clerk (4) desk (106) friendly (9) great (8) guest (4) helpful (11) hotel (12) housekeeping (7) management (4) new (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff were friendly and helpfull, and I would like to especially mention the front desk manager, Ismail for really taking care of our needs in a very proffesional way.

"Wonderful Hotel and Excellent Service " Read full review on TripAdvisor 5/7/2012 Vote

2. The front desk was as helpful as they could be, but this was just odd.

"Good deal, convenient location, pet friendly. " Read full review on TripAdvisor 4/27/2012 Vote

3. A little glitch with key cards, but front desk was courteous BOTH times to rekey the cards.

"Great Hotel, Great location " Read full review on TripAdvisor 4/11/2012 Vote

4. Thanks to the front desk for recommending this rather than adjoining rooms.

"Couldn't ask for more " Read full review on TripAdvisor 3/18/2012 Vote

5. The front desk were all pretty friendly and professional, bearing in mind the hotel was extremely busy having a large group of International guests attending a conference.

"Washingtin Hilton DC - Lovely Family Stay for a Special Occasion " Read full review on TripAdvisor 2/24/2012 Vote

6. There was a gentleman at the front desk, Eric, who helped my friend and I all weekend.

"Amazing Service " Read full review on TripAdvisor 1/17/2012 Vote

7. Check-in was easy and I found the front desk staff to be personable and helpful.

"Some good, some bad, some inconsistent " Read full review on TripAdvisor 12/11/2011 Vote

8. We asked for a room with a view and the front desk was very accommodating.

"Would stay here again " Read full review on TripAdvisor 11/2/2011 Vote

9. Norman and Lee on the front desk were especially helpful.

"Outstanding service " Read full review on TripAdvisor 9/30/2011 Vote

10. Front desk staff were efficient and friendly.

"Good Washington DC choice " Read full review on TripAdvisor 8/27/2011 Vote