Hilton Washington Dc, Washington DC, Checkout

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Rank

49th

Out of 279

Hilton Washington Dc	Average Price: $277 Check Rates

Hotel Class:

1919 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 12 of 30
Average review rating: 2.92

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (25) , Travelocity (8) , TripAdvisor (648)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (33) bar (108) bath (18) bathroom (187) bed (123) bill (41) breakfast (166) charge (58) check in (108) check out (36) checkout (20) complimentary (22) concierge (36) cost (46) deal (28) dinner (37) downtown (22) fee (32) fitness center (28) food (128) front desk (103) gym (37) hotel (1186) housekeeping (57) lobby (173) location (264) manager (31) money (32) neighborhood (47) parking (107) pillow (26) pool (123) price (109) rate (75) recommend (71) restaurant (262) room (1189) room service (37) service (208) shower (67) staff (319) street (60) suite (29) towel (55) valet (23) valet parking (19) value (39) view (86) walk (229) wireless (87)

Checkout

Appears in 20 comments.

66% wrote positive comments about checkout

The following words were used in comments with Checkout:
problem (2) service (2) statement (2) television (2)

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1. As a Diamond Member we were upgraded to a Executive Level floor and were allowed a late checkout of one hour (to 12 Noon) with no issues.

"Great Stay " Read full review on TripAdvisor 6/19/2011 Vote

2. From the drop off to the checkout the experience was outstanding.

"Loved It " Read full review on TripAdvisor 4/26/2011 Vote

3. The lady at checkout told me that I would have to move my car out of the garage by 11am even though the concierge told me that I had until 10pm Sunday night to move my car.

"Never again " Read full review on TripAdvisor 4/12/2012 Vote

4. I did get the $39 taken off my bill at checkout.

"Never again " Read full review on TripAdvisor 4/12/2012 Vote

5. Long story short, upon checkout, the GM refused to speak with me (on claims he was, and I quote, in the middle of something).

"Bed bugs " Read full review on TripAdvisor 1/15/2012 Vote

6. , normal checkout time.

"Good customer service " Read full review on TripAdvisor 10/29/2011 Vote

7. At checkout, no billing statement was placed under the door to maintain privacy of guest information.

"Excellent Hilton stay " Read full review on TripAdvisor 9/12/2011 Vote

8. Also, we did not receive our e-mail bill at checkout as promised.

"Good location and fitness center, a few problems " Read full review on TripAdvisor 8/2/2011 Vote

9. What is not friendly or convenient if one has AM meetings is the 11AM checkout.

"Actually, nice surprise but 11 AM checkout? Really? " Read full review on TripAdvisor 5/13/2011 Vote

10. If it was not for the 11 AM checkout, I would have to say that the Washington Hilton is a great choice for DC.

"Actually, nice surprise but 11 AM checkout? Really? " Read full review on TripAdvisor 5/13/2011 Vote