Renaissance Washington Dc, Washington DC, Concierge

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Rank

25th

Out of 279

Renaissance Washington Dc	Average Price: $456 Check Rates

Hotel Class:

999 Ninth Street NorthWest

Washington DC, 20001 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 4.19

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (62) , Travelocity (12) , TripAdvisor (363) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (19) bar (89) bathroom (73) bed (92) bill (18) breakfast (79) charge (20) check in (43) check out (11) complimentary (12) concierge (51) cost (27) deal (25) decor (12) dinner (20) downtown (30) fee (12) fitness center (21) food (87) front desk (69) gym (26) hotel (765) housekeeping (18) lobby (215) location (222) maid (11) manager (18) neighborhood (12) parking (53) pillow (15) pool (33) price (73) rate (64) recommend (30) restaurant (150) room (688) room service (31) service (116) shower (24) spa (15) staff (199) street (99) suite (25) towel (18) valet (15) valet parking (13) value (16) view (43) walk (115) wireless (48)

Concierge

Appears in 51 comments.

70% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) good (4) great (3) helpful (13) hotel (6) lobby (3) lounge (10) nice (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The breakfast in the concierge lounge was very nice with a wide range of choices.

"Very nice hotel in downtown DC. " Read full review on TripAdvisor 5/16/2012 Vote

2. We have often had the concierge help us arrange group transportation for visits to Capitol Hill while here and it is such a relief to know that we will get to our appointments on time and back to the hotel on time for conference sessions.

"Great service!! " Read full review on TripAdvisor 5/16/2012 Vote

3. Front desk staff & concierge were pleasant & always helpful.

"Convenient Location in DC " Read full review on TripAdvisor 9/18/2011 Vote

4. Helpful concierge staff.

"So so " Read full review on TripAdvisor 8/12/2011 Vote

5. Staid here for a week with my family, the good: restaurant/bar staff are great, concierge is excellent, bell staff outstanding.

"Bipolar " Read full review on TripAdvisor 7/17/2011 Vote

6. Whaaaaat?- Cheap toilet paper- Old coffee maker/style in room- Cheap drapes did not close all way- Our room was medium sized, but some friends of ours had a small sized roomThe good:- VERY close to the DC conference center- Great concierge effort for getting sold out restaurants.

"Many good, but some very bad things at this hotel! " Read full review on TripAdvisor 5/26/2011 Vote

7. So the staff, especially the concierge room attendant was the good.

"Good, bad and just plain ugly " Read full review on TripAdvisor 4/11/2011 Vote

8. I asked the concierge for a recommended cafe or place at which to get a nice breakfast within walking distance and he smiled and said, 'Bruegger's!'.

"Great location, lukewarm service, outdated room! If you Priceline it, it is "passable"... " Read full review on TripAdvisor 4/3/2011 Vote

9. Also my team-members tried to get through to the concierge by phone not once but four times to get some help with an appointment but their call was never returned.

"Great service and amenities, but rooms need a renovation " Read full review on TripAdvisor 3/26/2011 Vote

10. A huge warning - the email you get prior to your stay from the concierge that mentions a $5 bus from Dulles (it's also currently mentioned on their website) is absolutely not correct.

"fine if you get a cheap rate, but clearly having an identity crisis " Read full review on TripAdvisor 9/10/2010 Vote