Sheraton New Orleans, New Orleans, Room

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Rank

47th

Out of 427

Sheraton New Orleans	Average Price: $230 Check Rates

Hotel Class:

500 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.1

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) bar (141) bath (20) bathroom (172) bed (173) bill (48) breakfast (123) charge (66) check in (168) check out (31) concierge (79) cost (50) deal (43) dinner (38) downtown (30) fee (32) fitness center (41) food (134) front desk (160) gym (63) hotel (1549) housekeeping (68) lobby (263) location (527) manager (56) money (49) parking (151) pillow (38) pool (113) price (135) rate (114) recommend (82) restaurant (130) room (1650) room service (74) service (317) sheets (24) shower (66) staff (404) street (348) suite (40) to park (21) towel (52) tub (25) valet (68) valet parking (45) value (30) view (330) walk (179) wireless (57)

Room	Appears in 1602 comments. 64% wrote positive comments about room

The following words were used in comments with Room:
clean (260) club (66) comfortable (96) desk (59) elevator (102) floor (203) great (113) hotel (221) need (65) new (56) nice (138) night (86)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We did receive intermittent Internet access problems in the room (blamed on renovations in the floors below), but they were responsive in getting it restored.

"Great Location - Good Service " Read full review on TripAdvisor 5/21/2012 Vote

2. Despite complaining about the room to the front desk at 7:30 AM, it was evening before I got another room.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

3. The rooms are very noisy and very dated.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

4. The rooms (both of them) were very dated.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

5. I would have called to complain, but neither of the phones in the room worked.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

6. The hotel rooms were noisy and the maid service was late and rude.

"Should have picked another hotel " Read full review on TripAdvisor 5/14/2012 Vote

7. Also the hotel has its issues, our room door would NOT lock, we called down 2 times for someone to come fix it and I finally had to flag down security.

"Watch out for hidden fees " Read full review on TripAdvisor 5/14/2012 Vote

8. Either way, my room didn't get cleaned.

"Second Time There " Read full review on TripAdvisor 5/13/2012 Vote

9. The room was filthy dirty, the toilet was black and there was dust and dirt w everywhere.

"Don't stay! The rooms were so dirty and the service was the worst I've ever experienced! " Read full review on TripAdvisor 4/30/2012 Vote

10. We finally gave up and connedted the Macbook to a phone line in the room (slow speed), but the iPad couldn't be connected.

"No WI-FI " Read full review on TripAdvisor 4/23/2012 Vote