Sheraton New Orleans, New Orleans, Staff

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Rank

47th

Out of 427

Sheraton New Orleans	Average Price: $230 Check Rates

Hotel Class:

500 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.1

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) bar (141) bath (20) bathroom (172) bed (173) bill (48) breakfast (123) charge (66) check in (168) check out (31) concierge (79) cost (50) deal (43) dinner (38) downtown (30) fee (32) fitness center (41) food (134) front desk (160) gym (63) hotel (1549) housekeeping (68) lobby (263) location (527) manager (56) money (49) parking (151) pillow (38) pool (113) price (135) rate (114) recommend (82) restaurant (130) room (1650) room service (74) service (317) sheets (24) shower (66) staff (404) street (348) suite (40) to park (21) towel (52) tub (25) valet (68) valet parking (45) value (30) view (330) walk (179) wireless (57)

Staff

Appears in 404 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
clean (40) courteous (16) desk (42) excellent (16) exceptional (12) floor (13) friendly (101) good (20) great (36) helpful (104) hotel (82) housekeeping (14) lobby (16) location (26) most (13) nice (54) professional (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very nice with the exception of the 500 points thing.

"Second Time There " Read full review on TripAdvisor 5/13/2012 Vote

2. They need a staff makeover just like the hotel.

"Avoid if you can!! " Read full review on TripAdvisor 5/11/2012 Vote

3. The staff is very friendly and helpful.

"Great location " Read full review on TripAdvisor 5/9/2012 Vote

4. Wonderful rooms and excellent staff especially front desk, valet service and concierge team.

"A satisfied family doing Jazz Fest weekend " Read full review on TripAdvisor 5/9/2012 Vote

5. The staff is kind and helpful.

"Great stay! " Read full review on TripAdvisor 4/27/2012 Vote

6. The staff are friendly so no complaints there.

"So so Sheraton " Read full review on TripAdvisor 4/18/2012 Vote

7. Throughout our stay, the staff, with one exception, was more than accomodating and helpful.

"Ignore the bad reviews! " Read full review on TripAdvisor 4/15/2012 Vote

8. The staff throughout our stay way great, and very accommodating.

"Excellent location, excellent staff! " Read full review on TripAdvisor 4/13/2012 Vote

9. Staff were friendly and supportive, and the Tour Reservation Desk set us up with exciting tours involving air boats, and another to see the residual damage from Katrina.

"Convenience in New Orleans " Read full review on TripAdvisor 4/6/2012 Vote

10. the staff was lovely though.

"very disappointed " Read full review on TripAdvisor 4/3/2012 Vote