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Rank
47th
Out of 427

Sheraton New Orleans

Average Price: $230  
 
Hotel Class:
500 Canal Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.1
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 160 comments. 
70% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (8)   desk (166)   extremely (6)   floor (16)   friendly (18)   good (8)   helpful (28)   hotel (16)   housekeeping (8)   liked (12)   new (8)   nice (8)   poor (6)    
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1. The front desk staff were very nice with the exception of the 500 points thing.
"Second Time There " Read full review on TripAdvisor   5/13/2012 Vote      
2. Our wonderful front desk person (so sorry I can't recall her name.
"GREAT service, good location " Read full review on TripAdvisor   4/24/2012 Vote      
3. What we liked: the room was nicely appointed, if a bit small (the hotel was built in the 60's or 70's and has been renovated); meeting spaces were nicely laid out; staff service was generally good (our floor maid was excellent); bell service and front desk was very good; they had a Starbucks in the lobby.
"A Long Stay - Conference then Mardi Gras " Read full review on TripAdvisor   2/20/2012 Vote      
4. A Front Desk Staff member helped me out,(Sorry don't remember his name) I had to stay a little pass the time alotted for my car parked at the Hotel.
"Most helpful front Desk Staff " Read full review on TripAdvisor   1/25/2012 Vote      
5. Front desk friendly/helpful.
"Convention Central " Read full review on TripAdvisor   12/22/2011 Vote      
6. The front desk was less than helpful and I felt like I was a burden asking them to do their job.
"Good location and nothing else " Read full review on TripAdvisor   12/12/2011 Vote      
7. The woman at the front desk didn't seem particularly surprised or apologetic about my complaints but later in the day I was able to switch to a new room.
"Nice location but needs updating " Read full review on TripAdvisor   12/1/2011 Vote      
8. All of the staff was very friendly and helpful especially Dionette at the front desk.
"Great service " Read full review on TripAdvisor   11/22/2011 Vote      
9. I came back at 1am and was the only person in line so I had my room key, etc. However, I must say that even though the person at the front desk was courteous, it seems the computers were sloowoowowowowoow.
"SLOW check-in! " Read full review on TripAdvisor   11/14/2011 Vote      
10. The staff at the front desk was really nice and it was a smooth check in.
"Great Stay at the Sheraton New Orleans! " Read full review on TripAdvisor   10/13/2011 Vote      
   
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