Hotel Madera - a Kimpton Hotel, Washington DC, Front Desk

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Rank

29th

Out of 279

Hotel Madera - a Kimpton Hotel	Average Price: $331 Check Rates

Hotel Class:

1310 New Hampshire Avenue NorthWest

Washington DC, 20036 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 4.26

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (12) , Travelocity (4) , Expedia (38) , TripAdvisor (338)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (13) balcony (63) bar (25) bath (15) bathroom (110) bathtub (8) bed (73) bill (10) breakfast (75) brunch (8) charge (10) check in (29) check out (11) closet (14) complimentary (21) cost (10) deal (16) decor (31) dinner (23) fee (7) food (40) front desk (76) hotel (693) lobby (86) location (195) manager (13) minibar (9) mini-bar (9) money (13) neighborhood (51) parking (47) pillow (22) price (54) rate (48) recommend (59) restaurant (181) room (577) room service (19) service (89) shower (46) staff (277) street (48) towel (25) tub (10) valet (24) valet parking (7) value (28) view (30) walk (68) wireless (21)

Front desk Traveler Insight - Friendly Front Desk

Appears in 76 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (17) great (9) helpful (23) hotel (7) liked (5) lobby (6) management (4) pleasant (3) rating (3) return (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had questions for the front desk staff very attentive and cheery.

"Love Kimpton Hotels! " Read full review on TripAdvisor 3/31/2012 Vote

2. For dinner the front desk recommended an Italian restaurant in walking distance.

"Great location - Great staff - fun hotel " Read full review on TripAdvisor 2/19/2012 Vote

3. From check-in to check-out they were very helpful, the front desk suggested very good places to dine and also gave us a map of all the attractions in the DC area that we were interested in visiting and they even hailed cabs for my wife and I when we ventured out.

""Kudos to the Madera hotel" " Read full review on TripAdvisor 1/17/2012 Vote

4. Highlights included:- Very spacious room with comfy beds, a great writing desk, couch- Pleasant front desk staff - Coffee/tea in the morning and lemon water all day.

"Large rooms, great location, very pleasant " Read full review on TripAdvisor 12/3/2011 Vote

5. The front desk staff was super-accommodating and even though we had two slight room snafoos, they worked quickly and diligently to correct any issues we may have had.

"Small but Friendly and Well-Appointed " Read full review on TripAdvisor 11/18/2011 Vote

6. The best part of the hotel was the staff -- very friendly front desk staff, who were always ready to greet us, provide assistance or advice.

"Great hotel, friendly staff " Read full review on TripAdvisor 7/31/2011 Vote

7. The front desk employees, especially Mike, were very friendly and helpful.

"Awesome hotel! " Read full review on TripAdvisor 7/25/2011 Vote

8. Not all negative, front desk staff very pleasant.

"There has to be better in D.C. ??? " Read full review on TripAdvisor 6/16/2011 Vote

9. When I arrived the front desk was friendly, efficient and had high quality wine for all guests to enjoy in the lobby or to take back up to their room.

"BEST SERVICE IN DC " Read full review on TripAdvisor 5/22/2011 Vote

10. always love kimptons, very glad we stayed here, the front desk could not have been any more helpful or friendly.

"great location, service " Read full review on TripAdvisor 5/21/2011 Vote