Sheraton Raleigh, Raleigh, Staff

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Rank

13th

Out of 119

Sheraton Raleigh	Average Price: $183 Check Rates

Hotel Class:

421 South Salisbury Street

Raleigh, 27601 View map

3-Star Hotel Rank: 8 of 21
Average review rating: 3.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (81) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) ballroom (5) bar (40) bath (6) bathroom (36) bed (30) bill (5) breakfast (37) brunch (4) cable (4) charge (15) check in (21) check out (8) concierge (7) cost (9) deal (5) dinner (14) downtown (72) fee (22) food (45) front desk (37) gym (6) hotel (256) housekeeping (4) lobby (20) location (71) lunch (5) money (10) parking (72) pillow (7) pool (25) price (21) rate (30) recommend (16) restaurant (66) room (247) room service (11) service (68) shower (17) staff (99) street (55) to park (10) towel (12) tub (7) valet (5) valet parking (6) value (5) view (8) walk (34) wireless (10)

Staff

Appears in 99 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (4) clean (6) desk (18) fabulous (4) food (5) friendly (27) great (14) helpful (21) hotel (19) need (7) nice (8) night (6) pleasant (4) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hold restaurant staff was friendly except for the supervisor is was rude and unhelpful.

"Breakfast buffet " Read full review on TripAdvisor 5/16/2012 Vote

2. My family enjoyed our breakfast but your supervisor need training how to not be rude to customers and staff we are the reason why he gets paid.

"Breakfast buffet " Read full review on TripAdvisor 5/16/2012 Vote

3. I have stayed at this hotel a number of times and each time the staff has been friendly and professional.

"Another great stay... " Read full review on TripAdvisor 5/1/2012 Vote

4. I didn't have great expectations for the place but for one night with friends it was a clean comfortable stay with a helpful staff (provided us menu for late night delivery places) I would definitely come back again even with the rather steep price but understandable for the great location right near the raleigh convention center and near a lot of other great weekend downtown activities.

"an enjoyable one nighter " Read full review on TripAdvisor 4/27/2012 Vote

5. Clean comfortable and nice staff but if you want a hotel to wow you or something like this isn't the place.

"an enjoyable one nighter " Read full review on TripAdvisor 4/27/2012 Vote

6. All of the staff was gracious and most helpful, going beyond the call of duty in every way that we needed, including Early Check-In.

"Fabulous Wedding Weekend for our Family " Read full review on TripAdvisor 4/19/2012 Vote

7. Hotel lobby staff are ready with maps and directions to help you find your way around.

"Fabulous Wedding Weekend for our Family " Read full review on TripAdvisor 4/19/2012 Vote

8. Staff was very friendly and helpful (Since we live right outside Raleigh we didn't have many quesitons about the area, but would assume you'd get same friendly service for dining/activities.

"Great Room, Great Location, Great Price " Read full review on TripAdvisor 4/19/2012 Vote

9. The staff is very friendly and professional.

"Always Great! " Read full review on TripAdvisor 4/17/2012 Vote

10. I found the staff to be very friendly and helpful.

"Great location, pricey for what you're getting " Read full review on TripAdvisor 3/4/2012 Vote