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OpinionWell
Rank
13th
Out of 119

Sheraton Raleigh

Average Price: $183  
 
Hotel Class:
421 South Salisbury Street
Raleigh, 27601 View map  
3-Star Hotel Rank: 8 of 21
Average review rating: 3.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (81) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 68 comments. 
71% wrote positive comments about service
The following words were used in comments with Service:
excellent (5)   expectation (4)   food (8)   friendly (4)   good (10)   great (4)   helpful (4)   hotel (6)   internet (6)   location (3)   need (4)   night (4)   poor (4)   price (5)    
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1. Staff was very friendly and helpful (Since we live right outside Raleigh we didn't have many quesitons about the area, but would assume you'd get same friendly service for dining/activities.
"Great Room, Great Location, Great Price " Read full review on TripAdvisor   4/19/2012 Vote      
2. The guest services operator did a good job making sure that whatever you had requested was taken are of in a timely manner and always called back to make sure the request was fulfilled.
"Nice location downtown " Read full review on TripAdvisor   2/21/2012 Vote      
3. Front desk and food service staff have always been very friendly and helpful.
"Gets the job done at a decent price. " Read full review on TripAdvisor   1/28/2012 Vote      
4. The food was very good and the service was great.
"Just Finished National Convention " Read full review on TripAdvisor   12/9/2011 Vote      
5. The service was good, the room was clean and the bed was awesome.
"What I expected of a Sheraton " Read full review on TripAdvisor   10/20/2011 Vote      
6. The rooms are worn but comfortable, and I have no complaints about the service because everything was as it should be during our visit.
"Great stay for downtown adventures " Read full review on TripAdvisor   9/20/2011 Vote      
7. The entire hotel staff needs to be commended for the professional, friendly service provided -- setting up the ballroom, cocktail reception, and dinner.
"Wedding Review " Read full review on TripAdvisor   8/21/2011 Vote      
8. The Sheraton Raleigh Hotel provided excellent service for our daughter's wedding.
"Wedding Review " Read full review on TripAdvisor   8/21/2011 Vote      
9. Thanks to their excellent customer service skills I will definitely choose Sheraton next time when I have a choice of where to stay.
"Great Customer Service! Nice rooms. " Read full review on TripAdvisor   8/17/2011 Vote      
10. The service was SUPERIOR.
"I will definitely plan another EVENT at this hotel " Read full review on TripAdvisor   8/16/2011 Vote      
   
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