Hyatt Cleveland, Cleveland, Front Desk

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Rank

7th

Out of 115

Hyatt Cleveland	Average Price: $270 Check Rates

Hotel Class:

420 Superior Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 6 of 22
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (59) bathroom (28) bed (54) breakfast (67) charge (13) check in (43) check out (16) checkout (8) check-out (6) closet (7) complimentary (8) concierge (11) cost (14) deal (16) dinner (8) discount (8) downtown (81) fitness center (8) food (40) front desk (55) hotel (492) housekeeping (14) lake (8) lobby (43) location (144) lunch (8) manager (11) money (8) parking (87) pillow (12) pool (11) price (45) rate (26) recommend (34) restaurant (143) room (481) room service (33) service (91) shower (16) staff (128) street (75) suite (9) to park (7) towel (11) valet (58) valet parking (24) view (44) walk (78) wireless (14)

Front desk

Appears in 55 comments.

76% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (4) concierge (3) desk (56) friendly (7) great (5) helpful (4) hotel (5) lobby (3) nice (4)

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1. Even the girl at the front desk when I came in from work every night at 1p or later was super-nice and pleasant when I needed a question answered, a wake up call or whatever.

"Averagely very good " Read full review on TripAdvisor 4/15/2012 Vote

2. Everyone was very friendly, the front desk team and bell man assisted me with all my pestering; store my bag, pull my bag, store it again.

"Very Cool Hotel " Read full review on TripAdvisor 3/26/2012 Vote

3. Just checked in a little while ago, and although the front desk service was great, my room is underwhelming.

"Great location, great service, but OLD! " Read full review on TripAdvisor 2/28/2012 Vote

4. Front desk and other staff were courteous and helpful.

"Decent place but not great " Read full review on TripAdvisor 1/15/2012 Vote

5. Service at front desk was very friendly.

"Average hotel " Read full review on TripAdvisor 12/10/2011 Vote

6. Everyone at the front desk was very friendly.

"Great weekend Deal - Great Location " Read full review on TripAdvisor 8/14/2011 Vote

7. The front desk people were very friendly.

"The Heart of Cleveland Hotel " Read full review on TripAdvisor 3/16/2011 Vote

8. Michelle at the front desk was wonderful in correcting a problem we had with our first room (a horrible odor permeated the room).

"Great service saved this stay. " Read full review on TripAdvisor 8/31/2010 Vote

9. Service was great from the front desk to the breakfast in the morning.

"A beautiful hotel and lovely stay " Read full review on TripAdvisor 4/21/2010 Vote

10. The front desk service was friendly.

"Pretty hotel " Read full review on TripAdvisor 10/14/2009 Vote