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Rank
7th
Out of 115

Hyatt Cleveland

Average Price: $270  
 
Hotel Class:
420 Superior Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 6 of 22
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 42 comments. 
53% wrote positive comments about check in
The following words were used in comments with Check in:
helpful (3)   hotel (5)   problem (2)   quick (3)   reservation (2)   slow (3)   smooth (4)   staff (7)   valet (2)   walking (2)   wedding (2)   well (3)    
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1. They let us check in an hour early and were very courteous.
"Perfect! " Read full review on TripAdvisor   5/21/2012 Vote      
2. Rachael offered us help with dining recommendations and wished us good luck at the game and made the check in process painless.
"Class Act " Read full review on TripAdvisor   4/23/2012 Vote      
3. This continued right through our stay from the wait staff at the 1890 restaurant who were able to recomend things to check out and see during our two day stay, to the desk staff who made both check-in and check-out a breeze.
"Great hotel in a great location " Read full review on TripAdvisor   7/12/2011 Vote      
4. Check in was a breeze and when we got into the foyer area, we were amazed to see the intricate details of the hotel.
"Vintage gem in the heart of downtown Cleveland " Read full review on TripAdvisor   5/21/2011 Vote      
5. At check-in the staff were courteous and helpful.
"What a wonderful experience! " Read full review on TripAdvisor   1/11/2011 Vote      
6. Booked a King Superior on Dec 17 2008 but at check in I was told they had no Kings available only 2 doubles , not a great way to start.
"Average not more that Average " Read full review on TripAdvisor   7/7/2009 Vote      
7. Check-in was a breeze, as was check-out, but I was unimpressed with the hotel and the room.
"So Not Impressed " Read full review on TripAdvisor   5/18/2009 Vote      
8. From the valet car parking with luggage storage, check in and all the help we received from Fred, the Concierge, it was all excellent.
"Hyatt at Arcade is SPLENDID " Read full review on TripAdvisor   7/21/2008 Vote      
9. The personnel attending the front desk upon our check-in also showed excellent customer service skills.
"Wonderful experience at the Arcade " Read full review on TripAdvisor   2/9/2008 Vote      
10. Check-in was efficient and friendly.
"Good location, nice hotel " Read full review on TripAdvisor   8/4/2007 Vote      
   
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