Hyatt Cleveland, Cleveland, Service

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Rank

7th

Out of 115

Hyatt Cleveland	Average Price: $270 Check Rates

Hotel Class:

420 Superior Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 6 of 22
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (59) bathroom (28) bed (54) breakfast (67) charge (13) check in (43) check out (16) checkout (8) check-out (6) closet (7) complimentary (8) concierge (11) cost (14) deal (16) dinner (8) discount (8) downtown (81) fitness center (8) food (40) front desk (55) hotel (492) housekeeping (14) lake (8) lobby (43) location (144) lunch (8) manager (11) money (8) parking (87) pillow (12) pool (11) price (45) rate (26) recommend (34) restaurant (143) room (481) room service (33) service (91) shower (16) staff (128) street (75) suite (9) to park (7) towel (11) valet (58) valet parking (24) view (44) walk (78) wireless (14)

Service

Appears in 91 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
excellent (6) friendly (7) good (12) great (10) hotel (26) location (5) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service: fine, friendly people.

"Quality hotel in downtown Cleveland " Read full review on TripAdvisor 4/30/2012 Vote

2. The service was fantastic, but then again I thought all the service in Cleveland was amazing.

"Beautiful Setting, Amazing Service " Read full review on TripAdvisor 4/2/2012 Vote

3. Valet service was pretty good.

"Great history; mixed experience " Read full review on TripAdvisor 3/18/2012 Vote

4. Service was friendly all-around, but sloppy.

"Some bumps coming and going " Read full review on TripAdvisor 3/11/2012 Vote

5. Just checked in a little while ago, and although the front desk service was great, my room is underwhelming.

"Great location, great service, but OLD! " Read full review on TripAdvisor 2/28/2012 Vote

6. Physical hotel needs to be very nice, and the staff services need to be above and beyond.

"Hotel is nice, great location, staff needs work " Read full review on TripAdvisor 1/6/2012 Vote

7. Service at front desk was very friendly.

"Average hotel " Read full review on TripAdvisor 12/10/2011 Vote

8. We had great service and the room itself was nice.

"Unique Hotel " Read full review on TripAdvisor 12/8/2011 Vote

9. The valet service took care of our car and were very helpful in explaining how the valet service worked, how much it cost, as well as what other options for parking were, if we chose not to do valet.

"Excellent location and nice stay " Read full review on TripAdvisor 10/13/2011 Vote

10. Long story short, you would receive better service buying a 2 dollar hotdog at a sidewalk stand.

"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor 9/24/2011 Vote