Back to search results
OpinionWell
Rank
7th
Out of 115

Hyatt Cleveland

Average Price: $270  
 
Hotel Class:
420 Superior Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 6 of 22
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (36) , MyTravelGuide (1545) , Travelocity (3) , TripAdvisor (256) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 11 comments. 
The following words were used in comments with Manager:
cares (2)   problem (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. It did not even occur to the manager, to apologize on behalf of their staff or give me an explanation.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
2. And the manager just looked on.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
3. Finally a manager emerges, after the situation is explained, she pulls the reservation up and says thats fine, I can have a key, she can see my name is on there.
"Clean room, Absolute Horrible Service, Wont be coming back, has left a permanent bad taste for HYATT PERIOD! " Read full review on TripAdvisor   9/24/2011 Vote      
4. On our way out the next day the front desk apologized and we didn't have time to hunt down the manager.
"we won't return " Read full review on TripAdvisor   9/18/2011 Vote      
5. In my experience, at best temporary agency only ever do a reasonable job and never a good job albeit in my previous managerial role as a catering manager in London, once in a while somebody would surprise me and then I would employ them full time myself.
"Give it a wide Berth there are better hotels than this to stay at! " Read full review on TripAdvisor   5/27/2011 Vote      
6. Robert Kallmeyer General Manager 216-776-4440 Robert.
Read full review   2/23/2011 Vote      
7. They came after we had left and the housekeeping manager contacted us and offered us something for free we didnt take it, i didnt feel it was necessary the staff did all that we needed done.
"Great Hotel.. But Pricy. " Read full review on TripAdvisor   7/18/2010 Vote      
8. they sent someone up to dispose of the thing, and the manager on duty called up to apologize but only to offer us a bottle of wine!she didn't offer to switch rooms or discount our room at all.
"Wow... " Read full review on TripAdvisor   4/20/2009 Vote      
9. They sent someone up to get rid of it, and the manager called back quickly to apologize, but only to offer us a bottle of wine.
"WOW... " Read full review on Travelocity   4/1/2009 Vote      
10. Had a few problems the first day - however, a manager, Fred, saw to it that all was taken care of: Day One: First, there were problems with the toilet constantly running.
"Any problems - See Fred. " Read full review on TripAdvisor   1/1/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved