Hyatt Cleveland, Cleveland, Staff

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Rank

7th

Out of 115

Hyatt Cleveland	Average Price: $270 Check Rates

Hotel Class:

420 Superior Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 6 of 22
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: Travelocity (3) , Expedia (36) , MyTravelGuide (1545) , TripAdvisor (256) , BedBugRegistry (4) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (59) bathroom (28) bed (54) breakfast (67) charge (13) check in (43) check out (16) checkout (8) check-out (6) closet (7) complimentary (8) concierge (11) cost (14) deal (16) dinner (8) discount (8) downtown (81) fitness center (8) food (40) front desk (55) hotel (492) housekeeping (14) lake (8) lobby (43) location (144) lunch (8) manager (11) money (8) parking (87) pillow (12) pool (11) price (45) rate (26) recommend (34) restaurant (143) room (481) room service (33) service (91) shower (16) staff (128) street (75) suite (9) to park (7) towel (11) valet (58) valet parking (24) view (44) walk (78) wireless (14)

Staff

Appears in 128 comments.

98% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (4) attentive (4) clean (9) comfortable (6) courteous (6) desk (10) extremely (4) food (4) friendly (33) great (17) helpful (26) hotel (40) location (5) need (10) nice (18) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. To their credit the lobby staff was pleasant and professional, but everything else was a let down.

"No frills, let down experience " Read full review on TripAdvisor 5/12/2012 Vote

2. Everything was in working order, the cleaning staff did a great job and I have no complaints at all.

"Quality hotel in downtown Cleveland " Read full review on TripAdvisor 4/30/2012 Vote

3. From the moment we arrived the staff was TREMENDOUS.

"Great Service At the Arcade " Read full review on TripAdvisor 4/24/2012 Vote

4. Great price, great place, and GREAT STAFF.

"Great Service At the Arcade " Read full review on TripAdvisor 4/24/2012 Vote

5. The Staff is AMAZING they go above and beyond to make your stay enjoyable, i once forgot my shampoo and I mentioned it upon checking in to my companion and they sent up a bag of toiletries, shampoo, lotion , conditioner etc, during another stay I needed cough drops and they called another hotel to ask if they had them in the gift shop and printed directions for us.

"quaint, clean superb " Read full review on TripAdvisor 4/23/2012 Vote

6. The staff was very friendly and prompt.

"Business stay " Read full review on TripAdvisor 4/19/2012 Vote

7. The best thing here is the staff, and the reason it gets a very good instead of average.

"Averagely very good " Read full review on TripAdvisor 4/15/2012 Vote

8. The staff were outstanding.

"What a great time " Read full review on TripAdvisor 4/9/2012 Vote

9. The hotel staff was very friendly and accommodating, and the hotel and rooms were very clean and comfortable (and fairly spacious).

"Good option for downtown Cleveland " Read full review on TripAdvisor 3/30/2012 Vote

10. Staff is friendly.

"Cool hotel " Read full review on TripAdvisor 3/23/2012 Vote