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Rank

17th

Out of 231

Baltimore Hilton	Average Price: $316 Check Rates

Hotel Class:

401 WEST PRATT STREET

Baltimore, 21201 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4.08

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , Travelocity (3) , TripAdvisor (484)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (70) bath (14) bathroom (66) bed (75) bill (15) breakfast (116) charge (35) check in (93) check out (15) concierge (38) cost (22) deal (20) deck (13) decor (16) dinner (37) downtown (24) fee (21) fitness center (24) food (94) front desk (93) gym (37) hotel (909) housekeeping (35) lobby (101) location (223) lunch (14) manager (31) money (19) parking (110) patio (11) pillow (24) pool (88) price (65) rate (48) recommend (53) restaurant (154) room (761) room service (50) service (143) shower (26) staff (272) street (115) suite (22) towel (35) valet (28) view (208) walk (144) waterfront (16) wireless (24)

Staff

Appears in 272 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (10) clean (34) comfortable (8) desk (33) efficient (9) excellent (10) extremely (16) friendly (94) good (14) great (23) helpful (80) hotel (64) housekeeping (10) location (12) nice (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone on staff that we had contact with went out of their way to be helpful and friendly - truly - better than average.

"Excellent Stay " Read full review on TripAdvisor 5/19/2012 Vote

2. The staff was very helpful and the accomodations were wonderful.

"Great Hotel and Friendly Staff " Read full review on TripAdvisor 5/15/2012 Vote

3. Some staff are efficient and friendly, others make you feel like you are a burden.

"Great hotel but inconsistent " Read full review on TripAdvisor 5/13/2012 Vote

4. The staff was very friendly and helpful.

"Great hotel " Read full review on TripAdvisor 5/9/2012 Vote

5. The room we stayed in was nice and clean, the staff were very helpful and the location was great.

"Great Location " Read full review on TripAdvisor 5/6/2012 Vote

6. The staff was very friendly, including the lobby bar and restaurant.

"Great service " Read full review on TripAdvisor 4/27/2012 Vote

7. The staff at the lounge were SUPERB friendly, get the nachos more than enough for 2.

"Spacious room, clean " Read full review on TripAdvisor 4/23/2012 Vote

8. It is clean, staff are friendly and some rooms look right into the ball park.

"Good location and next to ball park. " Read full review on TripAdvisor 4/23/2012 Vote

9. The staff was professional and accommodating.

"Excellent Customer Service " Read full review on TripAdvisor 4/23/2012 Vote

10. Rooms are spacious, and very clean staff upon check in seemed agitated and rush you through I chalked it up to her having a bad day but I deducted a star because of that.

"Spacious room, clean " Read full review on TripAdvisor 4/23/2012 Vote