Baltimore Hilton, Baltimore, Concierge

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OpinionWell
Rank

17th

Out of 231

Baltimore Hilton	Average Price: $316 Check Rates

Hotel Class:

401 WEST PRATT STREET

Baltimore, 21201 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4.08

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , Travelocity (3) , TripAdvisor (484)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (70) bath (14) bathroom (66) bed (75) bill (15) breakfast (116) charge (35) check in (93) check out (15) concierge (38) cost (22) deal (20) deck (13) decor (16) dinner (37) downtown (24) fee (21) fitness center (24) food (94) front desk (93) gym (37) hotel (909) housekeeping (35) lobby (101) location (223) lunch (14) manager (31) money (19) parking (110) patio (11) pillow (24) pool (88) price (65) rate (48) recommend (53) restaurant (154) room (761) room service (50) service (143) shower (26) staff (272) street (115) suite (22) towel (35) valet (28) view (208) walk (144) waterfront (16) wireless (24)

Concierge

Appears in 38 comments.

85% wrote positive comments about concierge

The following words were used in comments with Concierge:
good (3) helpful (7) lounge (5) management (2) need (3) nice (4) night (2) normal (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was excellent, though.

"Great location, staff mixed. " Read full review on TripAdvisor 3/5/2012 Vote

2. The concierge lounge has delicious appetizers and good wine/beer.

"New Years Eve with a View! " Read full review on TripAdvisor 1/4/2012 Vote

3. A sign on the concierge desk stated help was available at the registration desk.

"Don't expect any smiling faces or quick check-ins at this location " Read full review on TripAdvisor 7/23/2011 Vote

4. I was a little taken back by this but it wasn't horrible since I didn't feel that unsafe walking the street back to the hotel last at night-Would like to have seen the concierge there more than I did- No free wifi in room.

"Great view and location " Read full review on TripAdvisor 4/5/2011 Vote

5. The concierge was helpful.

"Great location for baseball game or harbor visit " Read full review on TripAdvisor 9/18/2010 Vote

6. The only downside is that we checked in a bit late and all the rooms on the executive floors were already booked, i.e. we normally upgrade to the executive floors as the concierge lounge is very convenient.

"A gem on Baltimore's Inner Harbor " Read full review on TripAdvisor 9/28/2009 Vote

7. Nice concierge, not very knowledgeable of the area.

"Pubic hair lukewarm shower in bathroom! Ewww! " Read full review on TripAdvisor 3/4/2009 Vote

8. the concierges were always nice and attentive.

"lovely place-needs time to work the kinks out " Read full review on TripAdvisor 12/31/2008 Vote

9. The concierge was helpful and made great restaurant suggestions.

"New! " Read full review on TripAdvisor 9/5/2008 Vote

10. The concierge was very helpful and polite as well.

"Great location, great stay! " Read full review on TripAdvisor 3/11/2008 Vote