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OpinionWell
Rank
31st
Out of 158

Portofino Suites

Average Price: $149  
 
Hotel Class:
1831 South Harbor Boulevard
Anaheim, 92802 View map  
2-Star Hotel Rank: 10 of 36
Average review rating: 3.24
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)
SAFE TO BOOK ? (2/5 issues found)
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Room Traveler Insight - Room Odors
Appears in 700 comments. 
68% wrote positive comments about room
The following words were used in comments with Room:
clean (125)   comfortable (32)   families (46)   floor (25)   fridge (25)   great (46)   hotel (92)   kid (136)   liked (44)   need (30)   nice (45)   night (34)   smell (27)   staff (33)   suite (65)   walking (28)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We asked to move upstairs as we were staying for over a week and it was much quieter but the A/C in our room smelled BAD.
"Excellent service, average facilities " Read full review on TripAdvisor   10/12/2011 Vote      
2. There was a pretty nasty smell in the room as well.
"Short 15 min walk to Disneyland " Read full review on TripAdvisor   9/28/2011 Vote      
3. However, my room smelled, shower mat was dirty.
"Worst Experience Ever! " Read full review on TripAdvisor   7/21/2011 Vote      
4. My family & I were switched to rooms on 3 occasions; first room (kids suite)smelled like urine, second room's shower & bathroom door were broken/inoperable.
"Worst Experience Ever! " Read full review on TripAdvisor   7/21/2011 Vote      
5. Room was nice and clean but had an excessive order of bleach and extremely stuff which made the bleach smell that much stronger.
"Pleasant Stay " Read full review on TripAdvisor   5/3/2011 Vote      
6. The 2nd room was smaller, which was ok, but it did have that terrible bleach smell emanating out of the bathroom.
"Postive and negative here.... " Read full review on TripAdvisor   1/11/2011 Vote      
7. The room and hallways smelled a bit musty when we first arrived, but a quick airing out and all was fine.
"A highly under-rated hotel! " Read full review on TripAdvisor   9/5/2010 Vote      
8. I thought the room was pretty clean but smelled like an old sweaty attic.
"Pretty Run down " Read full review on TripAdvisor   8/1/2010 Vote      
9. The kids suite gives you some privacy and would have been a terrific deal, but for the run down appearance and smell of the rest of the room.
"Hallway and room smelled of an indescribable dirty foot, urine odor " Read full review on TripAdvisor   7/31/2010 Vote      
10. Housekeeping was great with keeping our room clean and smelling clean.
"Great Value but Not Great Place to Sleep " Read full review on TripAdvisor   7/14/2010 Vote      
11. When we got back to the room, we just opened the door for an hour or so and the smell didn't bother us.
"A good 3 star hotel " Read full review on TripAdvisor   7/2/2010 Vote      
12. The only complaint was a smell in the room and especially the hallway.
"A good 3 star hotel " Read full review on TripAdvisor   7/2/2010 Vote      
13. So here are the PROS:Staff met my needs again to an early check in a big plus after driving for 8 hours, room was clean no smells, I had the Kid suite and like the pictures the room was nice and comfortable, no problem so far I dont know about day time noise since I spended all day at Disney but at night no problems.
"Ok but minor cosmetic with the room left me a little dissapointed " Read full review on TripAdvisor   3/24/2010 Vote      
14. Room was clean (no odd smells), A/C was always on, plenty of towels etc. Pool a little small/busy but very well located/maintained - in any case, apparently there is free access to pool at adjoining Jolly Roger Motel.
"Kids suites are laid out excellently " Read full review on TripAdvisor   8/8/2009 Vote      
15. Entering the room, a moldy smell came rushing at us and we felt wet from the humid rooms.
"Gross, moldy smelling rooms! " Read full review on TripAdvisor   8/3/2009 Vote      
16. In regards to other reviews here, we never experienced any smell, we didn't have any problems with other guests being loud, and our room was very clean.
"This hotel met every expectation and beyond. " Read full review on TripAdvisor   7/22/2009 Vote      
17. Some of the reviews I had read made me nervous, but the room did NOT smell bad - nor did the towels.
"Good for a family " Read full review on TripAdvisor   4/12/2009 Vote      
18. Also, if you read in some of the reviews about a smell in the hallway or rooms, this is because cleaning products are used to keep the place clean.
"Great hotel at a great price! " Read full review on TripAdvisor   4/12/2009 Vote      
19. As some people have commented I too did smell something but only in the hallway - not inside the room.
"Great for what we wanted " Read full review on TripAdvisor   1/20/2009 Vote      
20. As much as we enjoyed the bunk beds we could not stay at the Portofino Inn again due to the smell of the rooms and the hotel.
"Okay stay, but Oh the smell! " Read full review on TripAdvisor   1/4/2009 Vote      
21. To us it smelled like someone had vomited in the rooms and they were doing their best to cover it up with the most powerful chemicals they could find.
"Okay stay, but Oh the smell! " Read full review on TripAdvisor   1/4/2009 Vote      
22. We also mentioned the smell in the rooms but that was not even acknowledged by the front desk staff.
"Do not stay here. " Read full review on TripAdvisor   10/18/2008 Vote      
23. Well, we tried that only to find the next room smelled worse than the original.
"Do not stay here. " Read full review on TripAdvisor   10/18/2008 Vote      
24. The room did smell a bit musty and we had to crank the A/C down as low as it would go to get the room cooled off.
"OK for families " Read full review on TripAdvisor   5/20/2008 Vote      
25. I walked in the the AC was not on, so the room had a smell to it.
"Must read! Most recent stay on reviews! Problems/no service " Read full review on TripAdvisor   11/27/2007 Vote      
26. Positives:Kids suiteLocation/proximity to DisneylandStaff FriendlinessEase of purchasing Disney tickets on site and shuttles to Disney if you don`t wish to walk to the parkJolly Roger breakfastsThings to look for:Room does smell a bit strange without AC on but not bad enough to warrant not staying thereBathroom could use an update (has older Corian counter tops & outdated fixtures)Drapes on french doors are sheer.
"Great for Disneyland " Read full review on TripAdvisor   11/27/2007 Vote      
27. The only thing recirculating was the smell of the musty room.
"Portofino Inn & Suites - Health Hazard ! " Read full review on TripAdvisor   7/17/2007 Vote      
   
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