Portofino Suites, Anaheim, Manager

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OpinionWell
Rank

31st

Out of 158

Portofino Suites	Average Price: $149 Check Rates

Hotel Class:

1831 South Harbor Boulevard

Anaheim, 92802 View map

2-Star Hotel Rank: 10 of 36
Average review rating: 3.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very helpful Manager who emailed me back and forth many times in an effort to assist me in choosing the best option for my family on a visit to Disneyland.

"Convenient & Comfortable " Read full review on TripAdvisor 6/13/2011 Vote

2. the manager would not even come talk to me but spoke through several hotel employees they had 'no LIVE infestation, but they had a previous problem'.

"Bed Bugs!! " Read full review on TripAdvisor 10/27/2011 Vote

3. I simply figured the Manager did all that she could do.

"Worst Experience Ever! " Read full review on TripAdvisor 7/21/2011 Vote

4. After chasing down the Manager the second day of my vacation, as my daughter & I were IN the Disneyland Park, she did offer to comp one day of my stay.

"Worst Experience Ever! " Read full review on TripAdvisor 7/21/2011 Vote

5. A couple of very minor things need updating and lo-and-behold the manager contacted me to let me know those things (curtains) would be updated.

"Our 1st Choice in Accommodations " Read full review on TripAdvisor 5/12/2010 Vote

6. When I arrived, I wrote a letter of concern to the Assistant General Manager, explaining everything.

"Must read! Most recent stay on reviews! Problems/no service " Read full review on TripAdvisor 11/27/2007 Vote

7. The hotel manager did waive the first nights stay at my request.

"Portofino Inn & Suites - Health Hazard ! " Read full review on TripAdvisor 7/17/2007 Vote

8. At check out, the manager offered to credit us one night for our trouble.

"Mixed feelings on this one " Read full review on TripAdvisor 5/17/2007 Vote