Portofino Suites, Anaheim, Service

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Rank

31st

Out of 158

Portofino Suites	Average Price: $149 Check Rates

Hotel Class:

1831 South Harbor Boulevard

Anaheim, 92802 View map

2-Star Hotel Rank: 10 of 36
Average review rating: 3.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (10) bath (15) bathroom (66) bathtub (6) bed (110) bill (8) breakfast (53) charge (10) check in (47) check out (11) cost (18) deal (28) dinner (6) discount (10) downtown (7) fee (7) food (30) front desk (98) hot tub (17) hotel (541) housekeeping (22) laundry (14) lobby (31) location (90) lunch (8) maid (7) manager (8) money (30) parking (74) pillow (18) pool (120) price (89) rate (27) recommend (48) restaurant (56) room (715) service (62) sheets (19) shower (47) shuttle (43) staff (150) street (68) suite (257) towel (53) tub (12) value (26) view (9) walk (206) wireless (24)

Service

Appears in 62 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
cares (3) clean (3) customer (4) desk (6) excellent (6) food (6) free (4) friendly (5) good (11) great (3) hotel (12) internet (3) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. good free wifi service.

"great location with cheerful staff " Read full review on TripAdvisor 1/25/2012 Vote

2. ) Free Internet service and easy access and use of it - fast connection.

"OK Place if You Want an Economical Place Close to Disneyland " Read full review on TripAdvisor 11/7/2011 Vote

3. Front desk (5.0) = EXCELLENT service.

"Excellent service, average facilities " Read full review on TripAdvisor 10/12/2011 Vote

4. There was excellent service only on one of the days where everything was cleaned up, refilled and details to attention like scrubbed sinks, replacement of old soap bars and folded tips on the toilet paper.

"Excellent service, average facilities " Read full review on TripAdvisor 10/12/2011 Vote

5. The free internet service was frustratingly slow.

"A Great Family Hotel Close to Disneyland " Read full review on TripAdvisor 8/26/2011 Vote

6. The service was good.

"Great choice, would stay here again " Read full review on TripAdvisor 5/10/2011 Vote

7. the staff and services over there were very good.

"'Anaheim Hotel'-A great place for stay during your trip " Read full review on TripAdvisor 4/29/2011 Vote

8. Their staffs and services were really good.

"Excellent facilities at Anaheim hotel " Read full review on TripAdvisor 4/29/2011 Vote

9. The service at this hotel is better than most.

"Great for What We Needed " Read full review on TripAdvisor 2/25/2011 Vote

10. Nice, clean place with courteous service.

"Great place for Disneyland! " Read full review on TripAdvisor 2/1/2011 Vote