Sheraton Phoenix Downtown Hotel, Phoenix, Front Desk

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Rank

2nd

Out of 366

Sheraton Phoenix Downtown Hotel	Average Price: $245 Check Rates

Hotel Class:

340 North 3rd Street

Phoenix, 85004 View map

3-Star Hotel Rank: 1 of 62
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (102) bath (8) bathroom (32) bed (58) bill (11) breakfast (54) charge (22) check in (63) check out (16) complimentary (11) concierge (30) cost (15) deck (8) decor (11) dinner (27) downtown (197) fitness center (18) food (99) front desk (64) gym (44) hotel (636) housekeeping (42) lobby (112) location (131) lunch (13) manager (17) money (14) parking (42) pillow (16) pool (100) price (38) rate (19) recommend (45) restaurant (195) room (469) room service (40) service (223) sheets (9) shower (20) shuttle (11) staff (284) street (72) suite (19) towel (21) valet (33) value (10) view (65) walk (60) wireless (25)

Front desk

Appears in 64 comments.

89% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) bellhop (3) clerk (3) concierge (5) desk (66) free (3) friendly (6) great (5) helpful (12) hotel (7) housekeeping (6) need (5) nice (4) professional (6) quickly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Arrived at the front desk, greeted by pleasant young lady.

"That's a First - Walking into an occupied room! " Read full review on TripAdvisor 4/21/2012 Vote

2. Feeling a bit stunned, headed back down to the front desk.

"That's a First - Walking into an occupied room! " Read full review on TripAdvisor 4/21/2012 Vote

3. Have stayed here twice-once in 3/11 and again in 3/12- the front desk staff was wonderful- very accommodating and friendly.

"Great Prices for happy hour!! " Read full review on TripAdvisor 4/17/2012 Vote

4. I called the front desk 3 times( for a bottle opener, a new light bulb for the lamp, and once for room service )during my stay and every request was met in record time.

"Great Stay " Read full review on TripAdvisor 4/4/2012 Vote

5. From the Valet staff to the Front desk at check out they deserve a perfect 10.

"Business Trip, an amazing experience " Read full review on TripAdvisor 2/20/2012 Vote

6. I had a great experience at the hotel last week, great rooms, great front desk staff and a great breakfast.

"lovely " Read full review on TripAdvisor 2/9/2012 Vote

7. Jess at the front desk was terrific.

"Exemplary Service of Most of The Sheraton Associates " Read full review on TripAdvisor 1/7/2012 Vote

8. From the front desk to the bellman, I was treated like a King.

"This was a nice hotel! " Read full review on TripAdvisor 11/29/2011 Vote

9. The clerks at the front desk were very helpful.

"Wonderful Phoenix Hotel " Read full review on TripAdvisor 11/18/2011 Vote

10. Outstanding front desk service, Bar and Resturant staff very helpful, Room service was there ready and willing to service all of my needs without question, Will spend more time there next time I'm in town.

"Mayor Miller from KY. " Read full review on TripAdvisor 11/15/2011 Vote