Sheraton Phoenix Downtown Hotel, Phoenix, Staff

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Rank

2nd

Out of 366

Sheraton Phoenix Downtown Hotel	Average Price: $245 Check Rates

Hotel Class:

340 North 3rd Street

Phoenix, 85004 View map

3-Star Hotel Rank: 1 of 62
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (5) , TripAdvisor (365) , Expedia (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (102) bath (8) bathroom (32) bed (58) bill (11) breakfast (54) charge (22) check in (63) check out (16) complimentary (11) concierge (30) cost (15) deck (8) decor (11) dinner (27) downtown (197) fitness center (18) food (99) front desk (64) gym (44) hotel (636) housekeeping (42) lobby (112) location (131) lunch (13) manager (17) money (14) parking (42) pillow (16) pool (100) price (38) rate (19) recommend (45) restaurant (195) room (469) room service (40) service (223) sheets (9) shower (20) shuttle (11) staff (284) street (72) suite (19) towel (21) valet (33) value (10) view (65) walk (60) wireless (25)

Staff

Appears in 284 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (17) clean (12) courteous (11) desk (25) excellent (16) extremely (16) friendly (74) good (17) great (38) helpful (60) hotel (69) housekeeping (15) liked (11) need (14) nice (21) professional (14) welcoming (11) well (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The entire staff at this hotel is very friendly.

"Nice rooms. Great service. Good location. No complaints. " Read full review on TripAdvisor 5/20/2012 Vote

2. Fairly new hotel, great accommodations, helpful staff.

"Luxury near the convention center " Read full review on TripAdvisor 5/18/2012 Vote

3. Check-in was quick and pleasant, I was handed a cold glass of water by hotel staff while checking-in, nice touch.

"Close to Convention Center and Ballparks " Read full review on TripAdvisor 5/17/2012 Vote

4. The wait staff was really good, too - a thoroughly enjoyable experience because of the really nice people there.

"Excellent hotel staff " Read full review on TripAdvisor 5/17/2012 Vote

5. The rooms are comfortable, the beds are good, and hotel staff are nice.

"Nice hotel for business travel " Read full review on TripAdvisor 5/14/2012 Vote

6. Valet staff was uber-friendly and helpful.

"That's a First - Walking into an occupied room! " Read full review on TripAdvisor 4/21/2012 Vote

7. The staff at this Sheraton was great.

"Nice stay for business " Read full review on TripAdvisor 4/20/2012 Vote

8. Great lobby with high ceilings and courteous check in staff.

"Nicest Sheraton I have stayed at " Read full review on TripAdvisor 4/19/2012 Vote

9. Have stayed here twice-once in 3/11 and again in 3/12- the front desk staff was wonderful- very accommodating and friendly.

"Great Prices for happy hour!! " Read full review on TripAdvisor 4/17/2012 Vote

10. - The guest services staff were not very resourceful or proactive in helping us with information.

"Great facility; not as great service " Read full review on TripAdvisor 4/16/2012 Vote