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Rank
2nd
Out of 366

Sheraton Phoenix Downtown Hotel

Average Price: $245  
 
Hotel Class:
340 North 3rd Street
Phoenix, 85004 View map  
3-Star Hotel Rank: 1 of 62
Average review rating: 4.25
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 223 comments. 
89% wrote positive comments about service
The following words were used in comments with Service:
excellent (35)   floor (11)   food (17)   friendly (17)   good (11)   great (34)   guest (11)   helpful (16)   hotel (39)   housekeeping (11)   liked (9)   nice (15)   outstanding (12)   quality (12)    
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1. The service is excellent.
"Nice rooms. Great service. Good location. No complaints. " Read full review on TripAdvisor   5/20/2012 Vote      
2. Good elevator service, never had to wait long for one to arrive.
"Another EXCELLENT stay!! " Read full review on TripAdvisor   4/22/2012 Vote      
3. Fast and friendly valet service, beautiful large lobby, large gift shop (souvenirs, drinks, snacks, magazine, plus everything else which you may have forgotten to pack), Starbucks in the lobby area with a nice selections of pastries and snacks (love the takeout salads too), nice pool area (the lady that works there is very friendly and hard working), large gym area, good housekeeping (my compliments to housekeeper BAN for her friendliness and helpfulness), good room service.
"Another EXCELLENT stay!! " Read full review on TripAdvisor   4/22/2012 Vote      
4. We got excellent treatment and service the week of our stay.
"Nice stay for business " Read full review on TripAdvisor   4/20/2012 Vote      
5. Service for us was good, though we didn't use a lot of the different options.
"Very Nice convention hotel " Read full review on TripAdvisor   4/18/2012 Vote      
6. I can understand based on the facilities it could get that award, but not based on its service, which has plenty of room for improvement.
"Great facility; not as great service " Read full review on TripAdvisor   4/16/2012 Vote      
7. The restaurants were good, service was excellent.
"Outstanding Hotel " Read full review on TripAdvisor   4/15/2012 Vote      
8. The help and service I received was outstanding.
"Excellent Service " Read full review on TripAdvisor   4/13/2012 Vote      
9. Elvin, in presentation services, was outstanding.
"Excellent Service " Read full review on TripAdvisor   4/13/2012 Vote      
10. this dinner was not only delicious and beautiful to look it, but the service was incredbily professional, efficient with a staff you should be so proud of.
"awesome service for pin ceremony " Read full review on TripAdvisor   4/6/2012 Vote      
   
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