Sheraton Phoenix Downtown Hotel, Phoenix, Bill

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Rank

2nd

Out of 366

Sheraton Phoenix Downtown Hotel	Average Price: $245 Check Rates

Hotel Class:

340 North 3rd Street

Phoenix, 85004 View map

3-Star Hotel Rank: 1 of 62
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (5) , TripAdvisor (365)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (21) bar (102) bath (8) bathroom (32) bed (58) bill (11) breakfast (54) charge (22) check in (63) check out (16) complimentary (11) concierge (30) cost (15) deck (8) decor (11) dinner (27) downtown (197) fitness center (18) food (99) front desk (64) gym (44) hotel (636) housekeeping (42) lobby (112) location (131) lunch (13) manager (17) money (14) parking (42) pillow (16) pool (100) price (38) rate (19) recommend (45) restaurant (195) room (469) room service (40) service (223) sheets (9) shower (20) shuttle (11) staff (284) street (72) suite (19) towel (21) valet (33) value (10) view (65) walk (60) wireless (25)

Bill	Appears in 10 comments. 60% wrote positive comments about bill

The following words were used in comments with Bill:
helpful (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A 30th floor 2-bedroom suite at the Downtown Phoenix Sheraton perfectly fit the bill.

"Great Downtown hotel near USAirways Arena " Read full review on TripAdvisor 8/7/2010 Vote

2. I have no problem paying my bills, but I really think staff should not abandon their patrons and I think I was in every bit of the right to leave after waiting 45 minutes for the bill after eating.

"Horrible Service staff in lounge!! " Read full review on TripAdvisor 6/27/2010 Vote

3. Also, after my stay, had to speak to Billing/Purchasing about an incorrect charge on my bill.

"The Food is God Awful! " Read full review on TripAdvisor 4/2/2012 Vote

4. My final bill was over $200.

"Enjoyable " Read full review on TripAdvisor 12/26/2011 Vote

5. Usually on bicycles, they will provide ideas for restaurants and clubs in the Downtown Area and may have coupons for these places at savings of 20% off the entire bill.

"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor 12/3/2011 Vote

6. I convinced myself that I was saving $12.95 off my room bill, but was I.

"Location...Location... Location.....But Not Adjacent! " Read full review on TripAdvisor 12/3/2011 Vote

7. Called again and explained that I did not sign for a charge that was on my bill.

"Horrible customer service " Read full review on TripAdvisor 9/21/2011 Vote

8. Also when I did not have the discount coupon that was in my room, he said just to come by later that evening whenever it was convenient with the coupon and he would ring up the bill then.

"Jerry Van Dusen goes out of his way to serve you at the lobby bar " Read full review on TripAdvisor 3/8/2011 Vote

9. She helped me with a quick but delicious breakfasts when I needed to get to my conference in the mornings and helped me with those bothersome billing details my employer requires.

"Treated royally at the Sheraton " Read full review on TripAdvisor 11/8/2011 Vote

10. Had a billing problem.

"Horrible customer service " Read full review on TripAdvisor 9/21/2011 Vote