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OpinionWell
Rank
67th
Out of 504

DoubleTree by Hilton San Antonio Downtown

Average Price: $148  
 
Hotel Class:
502 West Cesar E. Chavez (formerly Durango) Blvd.
San Antonio, 78207 View map  
3-Star Hotel Rank: 28 of 111
Average review rating: 2.68
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Secure
Appears in 10 comments. 
The following words were used in comments with Secure:
$ (2)   garage (2)   hotel (2)   park (3)   personable (2)   room (4)    
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1. Parking is $10 a day, much cheaper than many hotels nearby, but the neighborhood and security is shady enough to where you might worry if you don't have a rental car.
"Average at best, good for the price " Read full review on TripAdvisor   1/29/2012 Vote      
2. Why is it that every morning, this hotel is charging my personal debit card, that was used to secure the room, over $800 dollars? The first time it happened, I was told by the front desk that it was basically OUR fault for not calling ahead and letting them know that we were coming.
"HORRIBLE CUSTOMER SERVICE - DAILY! " Read full review on TripAdvisor   8/17/2011 Vote      
3. Certainly no security :-(We checked in and were given a room on the 5th floor.
"Don't Go Near This Place Any Time Soon :-( " Read full review on TripAdvisor   3/3/2010 Vote      
4. There are people partying all hours of the night and lurk in the parking garage which has no security.
Read full review on MyTravelGuide   8/20/2009 Vote      
5. Shuttle service, area, lack of security, broken items, peeling paint.
Read full review on MyTravelGuide   8/20/2009 Vote      
6. security-there was none visible at all.
"Ok for the internet valued price " Read full review on Travelocity   7/1/2007 Vote      
7. We placed a chair next to it to help secure it.
"Ok for the internet valued price " Read full review on Travelocity   7/1/2007 Vote      
8. When the power went out, we lost all lights, all security for the doors, all air flow and all phones.
"things that go bump in the night " Read full review on TripAdvisor   3/6/2006 Vote      
9. They said high speed internet in all rooms & took 2 calls to secure the connections for our room.
Read full review on MyTravelGuide   8/14/2005 Vote      
10. There was a security person walking in the garage parking.
Read full review on MyTravelGuide   2/8/2005 Vote      
   
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