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Rank
67th
Out of 504

DoubleTree by Hilton San Antonio Downtown

Average Price: $148  
 
Hotel Class:
502 West Cesar E. Chavez (formerly Durango) Blvd.
San Antonio, 78207 View map  
3-Star Hotel Rank: 28 of 111
Average review rating: 2.68
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 74 comments. 
The following words were used in comments with Helpful:
bed (4)   breakfast (4)   clean (6)   desk (12)   excellent (2)   extremely (3)   free (4)   friendly (21)   good (4)   hotel (15)   location (4)   need (4)   nice (8)   night (3)   not (7)   polite (3)   room (10)   service (5)   shuttle (8)   staff (47)    
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1. Maintenance had to come help me figure it out.
""Little Things" add up poorly " Read full review on TripAdvisor   5/1/2012 Vote      
2. The cleanliness of the rooms however were excellent, and the front desk staff was very helpful in giving directions to local attractions and which ones were worth seeing.
"Decent Service, Not overly amazed. " Read full review on TripAdvisor   4/22/2012 Vote      
3. They did what they could to say they helped but they could have done more.
"Parking " Read full review on TripAdvisor   4/20/2012 Vote      
4. Make a long story short one room was a single bed but it was not figured out until my wife and I unpacked in the room with the two beds couldn't help but laugh and just make the switch with my children.
"Rude Staff " Read full review on TripAdvisor   4/8/2012 Vote      
5. Found the Hotel to be very clean, with friendly / helpful staff.
"Excellent Staff and Services " Read full review on TripAdvisor   3/28/2012 Vote      
6. A call to the busy front desk provided no help so after 45 minutes we resorted to staying in the room and using the other queen bed.
"Soiled Sheets " Read full review on TripAdvisor   2/25/2012 Vote      
7. Front desk was helpful, but misdirected us on the shuttle service, so we ended up, taking the trolley and cabs.
"A bit out of the way if you are interested in the Riverwalk Experience " Read full review on TripAdvisor   2/14/2012 Vote      
8. Breakfast was a little expensive for what was offered (a normal continental breakfast), but the front desk staff and housekeepers were very pleasant and helpful to a first-timer in San Antonio.
"A little disappointed, but overall a decent stay. " Read full review on TripAdvisor   12/31/2011 Vote      
9. The hotel staff was very friendly and helpful.
"All the Comforts of Home!!! " Read full review on TripAdvisor   11/27/2011 Vote      
10. Breakfast - probably the area that needs the most help.
"2 night stay " Read full review on TripAdvisor   11/22/2011 Vote      
   
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