Sheraton San Antonio, San Antonio, Positive

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Positive

Appears in 13 comments.

The following words were used in comments with Positive:
experience (2) hotel (3) not (2) room (2) service (2) staff (2)

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1. I truly appreciate the team's work so that my parents could enjoy the getaway and have such a positive experience.

"Superior customer service in the heart of San Antonio " Read full review on TripAdvisor 4/20/2012 Vote

2. I've stayed here many times and always had a positive experience.

"Always enjoy returning to the Gunter " Read full review on TripAdvisor 11/19/2011 Vote

3. After my stay, I received a follow up letter from the hotel's GM, and he seemed very interested in how my stay was and wanted to make sure I left the hotel with a positive feeling.

"Helpful staff, nice GM, beautiful building " Read full review on TripAdvisor 11/10/2011 Vote

4. Those are the positives.

"Good location, not so good rooms. " Read full review on TripAdvisor 10/12/2011 Vote

5. All staff that we interacted with provided excellent service with a positive, helpful attitude.

"Excellent Customer Service! " Read full review on TripAdvisor 9/25/2011 Vote

6. The reviews are far more positive than negative.

"Exceeded all expectation " Read full review on TripAdvisor 9/14/2011 Vote

7. As I mentioned above, it was unfortunate that despite all of the positives I did not have a good stay in this hotel.

"Great room if you're a plant; not suitable for humans, however. " Read full review on TripAdvisor 5/25/2010 Vote

8. lol), Shower, sink and tile was ancient and the showerhead hit me at my shoulder level and could not be positioned higher.

"Don't like "historical" hotels? Not for you... " Read full review on TripAdvisor 3/12/2010 Vote

9. It is in a great position for any tourist.

"Recommended " Read full review on Expedia 3/3/2010 Vote

10. The location and staff were definitely positives, but the room was cramped for the price.

Read full review on MyTravelGuide 8/2/2007 Vote