Sheraton San Antonio, San Antonio, Cares

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (13) adequate (8) amazing (22) awesome (9) beautiful (69) best (44) better (42) big (24) cares (22) cheaper (11) clean (100) comfortable (105) comfy (13) convenient (33) cool (10) courteous (9) delicious (8) efficient (9) elegant (12) enjoyable (9) excellent (43) exceptional (12) fabulous (13) fantastic (25) fast (12) free (49) friendly (131) fun (12) good (136) gorgeous (11) great (234) happy (16) helpful (139) huge (15) impressed (9) liked (95) love (32) new (20) nice (197) outstanding (11) perfect (29) pleasant (19) plenty (12) positive (9) quiet (21) reasonable (19) responsive (8) spacious (21) welcoming (25) wonderful (52)

Cares

Appears in 28 comments.

The following words were used in comments with Cares:
club (2) desk (2) employee (2) hotel (2) love (2) not (4) problem (2) quickly (2) room (5) service (2) special (2) staff (5) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We loved the service of the entire staff, but the lady who took care of us in the club lounge on Friday and Saturday deserves special recognition.

"Favorite Hotel in San Antonio " Read full review on TripAdvisor 5/15/2012 Vote

2. I am always so appreciative of the grace and extra care its lovely staff is trained (hired well) to perform.

"Gunter = Customer Service " Read full review on TripAdvisor 5/14/2012 Vote

3. The Hotel and staff are very attentive and take care of any questions or any additional services quickly.

"Great Hotel!! " Read full review on TripAdvisor 5/11/2012 Vote

4. I guess they don't really care about the guest's discomfort.

"Cockroach in my room!!! " Read full review on TripAdvisor 3/7/2012 Vote

5. He made sure they were taken cared for.

"Great customer service-Mr. Villa is awesome! " Read full review on TripAdvisor 1/21/2012 Vote

6. They all knew Samson's name the first day, befriended him, took fabulous care of us and made us - all three of us - feel welcome and valued.

"Everything I asked for and more! " Read full review on TripAdvisor 1/9/2012 Vote

7. She made an effort to take care of our needs.

"Thanksgiving stay at the Gunter " Read full review on TripAdvisor 11/29/2011 Vote

8. She took care of everyone like they were staying in her home; she really was incredible.

"Great if you like historic hotels " Read full review on TripAdvisor 11/14/2011 Vote

9. He was an employee that makes you want to return because he cared so much about making our stay enjoyable.

"Great stay " Read full review on TripAdvisor 10/19/2011 Vote

10. I gave 3 stars because the staff was quick about taking care of the problem and the bed was comfortable.

"Will not stay here again... " Read full review on TripAdvisor 9/22/2011 Vote