Sheraton San Antonio, San Antonio, Helpful

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Sheraton San Antonio

OpinionWell
Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

accommodating (13) adequate (8) amazing (22) awesome (9) beautiful (69) best (44) better (42) big (24) cares (22) cheaper (11) clean (100) comfortable (105) comfy (13) convenient (33) cool (10) courteous (9) delicious (8) efficient (9) elegant (12) enjoyable (9) excellent (43) exceptional (12) fabulous (13) fantastic (25) fast (12) free (49) friendly (131) fun (12) good (136) gorgeous (11) great (234) happy (16) helpful (139) huge (15) impressed (9) liked (95) love (32) new (20) nice (197) outstanding (11) perfect (29) pleasant (19) plenty (12) positive (9) quiet (21) reasonable (19) responsive (8) spacious (21) welcoming (25) wonderful (52)

Helpful

Appears in 158 comments.

The following words were used in comments with Helpful:
arrival (5) concierge (19) courteous (10) desk (29) extremely (10) friendly (54) great (7) hotel (24) most (6) need (6) nice (13) not (13) pleasant (5) polite (5) room (18) service (13) special (5) staff (85) valet (5) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Everyone was friendly, polite and helpful especially Ethan, manager of the club.

"Spoiled Grandma " Read full review on TripAdvisor 5/21/2012 Vote

2. Concierge helped me map out a 6 mile run along the river walk and thru town.

"Nice hotel. Very friendly staff. " Read full review on TripAdvisor 5/17/2012 Vote

3. The staff tried to be helpful.

"just ok " Read full review on TripAdvisor 5/6/2012 Vote

4. The Front Desk Staff --- in fact all of that staff I encountered---were friendly and helpful.

"Rooms are in desparate need of remodeling! But, great service... " Read full review on TripAdvisor 5/3/2012 Vote

5. The staff member who answered the phone was very friendly, helpful, and even upgraded my room.

"Sheraton Gunter Hotel Employee Get-a-way!! " Read full review on TripAdvisor 5/1/2012 Vote

6. The people at the front desk were also helpful.

"Decent Hotel " Read full review on TripAdvisor 4/29/2012 Vote

7. The customer service team at the front desk was pleasant and professional, the valet service was very helpful (including assistance with restaurant suggestions), and room service was thorough and punctual.

"Excellent & Professional Service " Read full review on TripAdvisor 4/24/2012 Vote

8. We did not eat in the hotel or avail of any other services but staff very friendly and helpful at reception desk.

"A very grand old lady.... " Read full review on TripAdvisor 4/23/2012 Vote

9. ,,,,they could also use more help at the front desk during the day.

"Great hotel for a small conference! " Read full review on TripAdvisor 4/23/2012 Vote

10. The valet service who were there 24/7, were a wonderful group of young men, and the numerous bell captains that we kept busy constantly were beyond helpful.

"Great hotel, great location, GREAT staff! " Read full review on TripAdvisor 4/20/2012 Vote