Sheraton San Antonio, San Antonio, Exceptional

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (13) adequate (8) amazing (22) awesome (9) beautiful (69) best (44) better (42) big (24) cares (22) cheaper (11) clean (100) comfortable (105) comfy (13) convenient (33) cool (10) courteous (9) delicious (8) efficient (9) elegant (12) enjoyable (9) excellent (43) exceptional (12) fabulous (13) fantastic (25) fast (12) free (49) friendly (131) fun (12) good (136) gorgeous (11) great (234) happy (16) helpful (139) huge (15) impressed (9) liked (95) love (32) new (20) nice (197) outstanding (11) perfect (29) pleasant (19) plenty (12) positive (9) quiet (21) reasonable (19) responsive (8) spacious (21) welcoming (25) wonderful (52)

Exceptional

Appears in 13 comments.

The following words were used in comments with Exceptional:
appearance (2) great (2) management (2) not (2) room (4) staff (3) view (2)

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1. But, the omelette chef was exceptional; he got my veggie omlette just right.

"Rooms are in desparate need of remodeling! But, great service... " Read full review on TripAdvisor 5/3/2012 Vote

2. The bed is very comfortable and the room is clean, except for the carpet, which appears not to have been shampooed for a very long time.

"The Room From Hell " Read full review on TripAdvisor 11/7/2011 Vote

3. The sole exception to the dismal attitude at Reception was Samuel, who is a professional.

"The Room From Hell " Read full review on TripAdvisor 11/7/2011 Vote

4. The staff at the Gunter was perfect - attentive without being cloying, not one scintilla of anything except 'we're here to help.

"Exceeded all expectation " Read full review on TripAdvisor 9/14/2011 Vote

5. There were a couple of staff members that I would like to point out that were exceptional, Jana in the bar was friendly and made me feel at home instantly.

"Great Staff made Great Stay " Read full review on TripAdvisor 8/24/2011 Vote

6. The front desk staff was great, except for one gentleman who wouldn't get off what appeared to be a personal phone conversation when I needed a bill broken, but this was quickly addressed by a manager nearby.

"A bit of history and an excellent hotel " Read full review on TripAdvisor 2/28/2011 Vote

7. Management should be proud of the exceptional work Chris and Alex perform.

"Hotel staff are the best in the business! " Read full review on TripAdvisor 2/9/2011 Vote

8. Everything was very good except for the breakfast bufffet.

"Would stay again " Read full review on Expedia 4/28/2010 Vote

9. Everything was great except on second day our A.

"We’ll stay again. " Read full review on Expedia 4/22/2010 Vote

10. We had a beautiful room, with the exception that both our window views looked out to the air conditioners.

"A Walk in the Past " Read full review on Expedia 8/27/2009 Vote