Astor Crowne Plaza - French Quarter, New Orleans, Cares

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (15) awesome (24) beautiful (69) best (95) better (93) big (62) cares (56) clean (293) cleanliness (16) comfortable (167) comfy (22) convenient (50) cool (29) courteous (19) decent (20) efficient (15) enjoyable (15) excellent (115) exceptional (31) fabulous (18) fantastic (35) fast (15) free (96) fresh (13) friendly (256) fun (28) generous (18) good (280) great (496) happy (46) helpful (268) huge (20) impressed (17) liked (173) love (48) new (358) nice (360) outstanding (13) perfect (61) pleasant (38) pleased (18) plenty (32) professional (28) quiet (88) reasonable (37) reasonably (12) responsive (18) spacious (45) welcoming (38) wonderful (83)

Cares

Appears in 64 comments.

The following words were used in comments with Cares:
busy (3) car (3) comfortable (3) desk (4) good (6) guest (7) hotel (14) liked (4) luggage (4) management (4) most (3) much (5) not (7) park (5) problem (3) room (9) service (7) staff (9) vehicles (3) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We called the front desk and they said it would be taken care of.

"Not what I was expecting " Read full review on TripAdvisor 4/27/2012 Vote

2. Checking out was the same thing, different receptionist but the same 'I don't care don't bother me' attitude.

"Poor service. " Read full review on TripAdvisor 4/8/2012 Vote

3. We felt like there were many small things that they could have easily cared for but didnt.

"Great location...Mixed feelings on the hotel.... " Read full review on TripAdvisor 1/31/2012 Vote

4. We ended up leaving some things in the car and they happily took care of running down to the garage and retrieving our items and delivering them to our room.

"Great location...Mixed feelings on the hotel.... " Read full review on TripAdvisor 1/31/2012 Vote

5. The employees don't care about you.

"A "just OK" Hotel with the best location at NOLA " Read full review on TripAdvisor 11/5/2011 Vote

6. Our room was a little small, but we really did not care because we were having so much fun in the French Quarter.

"Beautiful and Elegant and knowledgable and friendly staff " Read full review on TripAdvisor 11/1/2011 Vote

7. I parked on the street and was greeted by an individual who took care of the vehicle for me.

"Nice Hotel and Great Location " Read full review on TripAdvisor 10/17/2011 Vote

8. The only thing I didn't care for was the music outside after 9pm.

"Wonderful " Read full review on TripAdvisor 9/17/2011 Vote

9. The Executive Hostess is awesome and takes care of everyone like they were family.

"Best Location in New Orleans! " Read full review on TripAdvisor 9/13/2011 Vote

10. Both Denise and Trudy made us feel welcome and took great care of us.

"Wonderful Hotel--Highly Recommend! " Read full review on TripAdvisor 8/20/2011 Vote