Omni New Orleans, New Orleans, Cares

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Rank

24th

Out of 427

Omni New Orleans	Average Price: $191 Check Rates

Hotel Class:

621 Street Louis Street

New Orleans, 70140 View map

4-Star Hotel Rank: 10 of 37
Average review rating: 4.26

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (273) , Travelocity (3) , TripAdvisor (361) , YahooTravel (34)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (9) adequate (10) amazing (21) awesome (7) beautiful (45) best (68) better (39) big (23) cares (22) clean (105) comfortable (51) convenient (12) cool (8) courteous (11) decent (7) elegant (19) excellent (53) exceptional (13) fabulous (15) fantastic (30) free (52) fresh (8) friendly (88) fun (12) good (83) gorgeous (9) great (237) happy (24) helpful (100) huge (17) impressed (9) liked (71) love (45) new (157) nice (154) outstanding (10) perfect (50) pleasant (18) pleased (14) plenty (11) positive (12) professional (11) quiet (36) reasonable (17) responsive (7) spacious (7) spectacular (8) tasteful (8) welcoming (17) wonderful (55)

Cares

Appears in 27 comments.

The following words were used in comments with Cares:
better (3) busy (2) customer (2) desk (4) great (3) guest (3) hotel (5) liked (2) management (2) need (3) new (2) not (2) problem (2) quickly (2) room (4) staff (5) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. careful.

"Stay someplace else... " Read full review on TripAdvisor 3/5/2010 Vote

2. Finally I called down to the front desk to get them taken care of.

"Good location, bad room " Read full review on TripAdvisor 2/20/2010 Vote

3. When we returned we were told the problem was taken care of.

"Nice Hotel in a great location " Read full review on TripAdvisor 10/11/2009 Vote

4. You know you are in a great hotel that actually cares about the guests.

"What More Could You Want?? " Read full review on TripAdvisor 10/10/2009 Vote

5. Well, not only did the Omni staff quickly take care of our needs but they upgraded us to a stunning suite with a jacuzzi.

"Best Service of My Life: The Omni Royal Went Above & Beyond " Read full review on TripAdvisor 7/14/2009 Vote

6. I would like to comment on the staff of the Omni Royal Hotel, customer care is demonstrated on a daily basis.

"Kudos to Omni Royal " Read full review on TripAdvisor 7/5/2009 Vote

7. When I got downstairs again the girls at the front desk acted like they could care less.

"Great location, terrible service " Read full review on TripAdvisor 6/23/2009 Vote

8. I felt justified paying that much for peace of mind, knowing that my car was being taken care of, though I would have preferred a discounted rate or even better-- free parking since I was staying at the hotel for almost a week.

"Stay here. Period. " Read full review on TripAdvisor 4/11/2009 Vote

9. Everyone from the doormen to the clerk in the gift shop made me feel very taken care of.

"Friendly Staff, Great Location, Comfy Bed " Read full review on TripAdvisor 4/4/2009 Vote

10. The immediate Omni management response on Trip Advisor made me believe they really cared.

"Great Omni quality, friendly service and super location " Read full review on TripAdvisor 3/27/2009 Vote