Sonesta Miami, Miami, Courteous

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OpinionWell
Rank

5th

Out of 468

Sonesta Miami	Average Price: $201 Check Rates

Hotel Class:

2889 McFarlane Road

Miami, 33133 View map

4-Star Hotel Rank: 2 of 58
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (10) , Travelocity (9) , TripAdvisor (393)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (10) attentive (12) awesome (18) beautiful (63) best (49) better (45) big (28) cares (34) cheaper (9) clean (133) comfortable (98) convenient (21) courteous (21) decent (9) delicious (18) efficient (11) excellent (103) exceptional (15) fabulous (9) fantastic (26) free (21) fresh (23) friendly (115) fun (13) good (139) gorgeous (15) great (297) happy (13) helpful (119) huge (29) liked (75) love (53) new (25) nice (228) outstanding (14) perfect (48) pleasant (45) pleased (11) plenty (16) positive (10) professional (19) quiet (24) reasonable (23) spacious (32) spectacular (10) superb (11) superior (9) terrific (14) welcoming (17) wonderful (58)

Courteous

Appears in 23 comments.

The following words were used in comments with Courteous:
area (2) best (2) clean (3) excellent (2) extremely (4) friendly (9) generous (2) helpful (10) knowledgable (3) location (2) nice (2) not (2) problem (2) professional (4) room (5) staff (16) valet (3) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Friendly, courteous and with one mission: serving their customers.

"GREAT banquet and meetings staff, and more. " Read full review on TripAdvisor 4/18/2012 Vote

2. The staff is courteous and unobtrusive, the location is within an easy walk of many things and the setting is beautiful.

"Couldn't be better! " Read full review on TripAdvisor 1/24/2012 Vote

3. Our rooms have always been clean, toiletries stocked, the staff courteous, helpful, and professional.

"Consistently a pleasure " Read full review on TripAdvisor 1/16/2012 Vote

4. The Management are to be commended with the excellent job done with the staff as they are very helpful, courteous, friendly and professional.

"Pampered " Read full review on TripAdvisor 10/24/2011 Vote

5. Valet guys were very courteous (and very handsome).

"Really wanted to love this place, but couldn't... " Read full review on TripAdvisor 7/4/2011 Vote

6. The service in the hotel is excellent; the staff are extremely courteous and friendly.

"WONDERFUL HOTEL! " Read full review on TripAdvisor 6/23/2011 Vote

7. We have stayed at the Sonesta various times, we absolutely love the location, the rooms are always clean, staff extremely courteous.

"Love this hotel, staff is very welcoming and remember our names from past visits!!! " Read full review on TripAdvisor 5/11/2011 Vote

8. The staff was friendly and courteous.

"Well-run hotel, convenient walking to restaurants, shops " Read full review on TripAdvisor 3/25/2011 Vote

9. She was professional, knowledgeable, courteous and intelligent.

"Ms. Nicole Loo, Assistant Front Office Manager, provided exceptional service! " Read full review on TripAdvisor 12/6/2010 Vote

10. The staff and courteous and friendly and go out of their way to accomodate any requests we ma have.

"Lovely, comfortable, convenient and clean " Read full review on TripAdvisor 9/28/2010 Vote