Crowne Plaza Houston - Brookhollow, Houston, Welcoming

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OpinionWell
Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Welcoming

Appears in 13 comments.

The following words were used in comments with Welcoming:
desk (2) friendly (2) helpful (2) hotel (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed in a wonderful executive suite that was a welcome respite to all of the planning and activity of the event.

"Wonderful staff and hotel! Customer service at it's best! " Read full review on TripAdvisor 4/26/2012 Vote

2. I was greeted by name every morning and evening by the staff on reception and Ali, who delivered my room service dinner most nights was always very welcoming and took the time for a chat.

"sms " Read full review on TripAdvisor 2/26/2012 Vote

3. Prudy and Piper really made my event the best even though it was last minute, they made me feel welcome and very special for my birthday.

"wonderful place " Read full review on TripAdvisor 2/14/2012 Vote

4. This was a business trip for me and I was made welcome as soon as I arrived.

"Very Helpful and Friendly " Read full review on TripAdvisor 2/13/2012 Vote

5. Henry at the desk greets me by name and always makes me feel welcome.

"Excellent service at the Crowne Plaza " Read full review on TripAdvisor 12/11/2011 Vote

6. I would definitely stay at your hotel location again because it was a very pleasant and welcoming stay.

"Excellent - Great Service " Read full review on TripAdvisor 11/25/2011 Vote

7. However, of all the hotels I visit I am never welcomed more wholeheartedly nor treated better than at the Crowne Plaza, Brookhollow.

"Excellent service - as usual " Read full review on TripAdvisor 6/29/2011 Vote

8. At the front desk, Maddie and Rita, both, make us feel welcome, and happy to see us.

"We love it here " Read full review on TripAdvisor 6/27/2011 Vote

9. Each person made me feel welcomed and went above and beyond to met my needs.

"Service with a Smile " Read full review on TripAdvisor 9/13/2010 Vote

10. Staff was exceptionally welcoming, friendly, and helpful.

Read full review on MyTravelGuide 1/11/2008 Vote