Crowne Plaza Houston - Brookhollow, Houston, Pleasant

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (8) attentive (9) awesome (6) beautiful (3) best (17) better (18) big (2) cares (19) clean (44) comfortable (24) comfy (5) cool (4) courteous (5) decent (6) efficient (10) enjoyable (3) excellent (14) exceptional (4) fancy (2) fantastic (4) fast (2) free (15) friendly (38) fun (3) generous (3) good (46) great (63) happy (15) helpful (69) huge (7) impressed (8) liked (32) love (7) memorable (2) new (7) nice (46) outstanding (9) pleasant (11) pleased (3) plenty (8) positive (4) professional (13) prompt (5) quiet (6) reasonable (5) reasonably (2) responsive (2) spacious (6) welcoming (9) wonderful (4)

Pleasant

Appears in 15 comments.

The following words were used in comments with Pleasant:
busy (2) desk (2) employee (2) helpful (2) hotel (3) not (2) room (3) small (2) staff (3) useful (2) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. These were Nicole Holcomb and Rita Washington - Both so pleasant and so positive.

"Some disappointments and some high spots " Read full review on TripAdvisor 5/18/2012 Vote

2. I can honestly say every interaction I had with them was pleasant.

"Friendly staff but dark & smaller rooms " Read full review on TripAdvisor 5/14/2012 Vote

3. At first, I was worried that the shuttle service would not be available when needed, but the various employees who drove us were all very prompt in both taking us and picking us up- always with a very pleasant attitude.

"Excellent Customer Service " Read full review on TripAdvisor 5/14/2012 Vote

4. Not only did she have a smile on her face, but she made my checkin process such a pleasant experience.

"Great Staff, Great Service " Read full review on TripAdvisor 4/25/2012 Vote

5. I was arriving to the hotel late at night and was greeted by Lara, such a pleasant associate at the front desk.

"Great Staff, Great Service " Read full review on TripAdvisor 4/25/2012 Vote

6. I just wanted to take out time to say how PLEASANT AND HELPFUL RITA (at the front desk) was.

"Thanks!!!!!! " Read full review on TripAdvisor 11/25/2011 Vote

7. I would definitely stay at your hotel location again because it was a very pleasant and welcoming stay.

"Excellent - Great Service " Read full review on TripAdvisor 11/25/2011 Vote

8. The staff was very pleasant though and accomodating.

"Old, Old, Old.... " Read full review on TripAdvisor 11/9/2011 Vote

9. My first room which was on the 3rd floor had a pleasant looking bed, but the carpeting was old and dingy, the bathroom was small and looked like the original from 1975, and somehow they managed to put Fred Flintsone's television in the room as well.

"Old, Old, Old.... " Read full review on TripAdvisor 11/9/2011 Vote

10. The staff is very pleasant.

"Showing its age " Read full review on TripAdvisor 9/16/2011 Vote