Crowne Plaza Houston - Brookhollow, Houston, Cares

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Crowne Plaza Houston - Brookhollow

OpinionWell
Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

accommodating (8) attentive (9) awesome (6) beautiful (3) best (17) better (18) big (2) cares (19) clean (44) comfortable (24) comfy (5) cool (4) courteous (5) decent (6) efficient (10) enjoyable (3) excellent (14) exceptional (4) fancy (2) fantastic (4) fast (2) free (15) friendly (38) fun (3) generous (3) good (46) great (63) happy (15) helpful (69) huge (7) impressed (8) liked (32) love (7) memorable (2) new (7) nice (46) outstanding (9) pleasant (11) pleased (3) plenty (8) positive (4) professional (13) prompt (5) quiet (6) reasonable (5) reasonably (2) responsive (2) spacious (6) welcoming (9) wonderful (4)

Cares

Appears in 20 comments.

The following words were used in comments with Cares:
accommodating (2) attentive (3) awesome (2) bar (2) customer (2) desk (2) efficient (3) friendly (2) genuine (2) good (2) great (2) guest (3) helpful (2) hotel (6) management (2) nice (2) offers (2) reservation (2) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. She also spoke in a way that made me feel she genuinely cared about me and my stay at the hotel.

"Great Staff, Great Service " Read full review on TripAdvisor 4/25/2012 Vote

2. The Bar is lead by Andrew who takes excellent care of his customers.

"Always a pleasure to stay at Crowne Brookhollow " Read full review on TripAdvisor 4/19/2012 Vote

3. Manager Rizwan Marfani is a very attentive manager and exhibits care and concern.

"Always a pleasure to stay at Crowne Brookhollow " Read full review on TripAdvisor 4/19/2012 Vote

4. Prudy DeLeon was EXTREMELY attentive to my needs, and was on his A game by taking care and explaining things even before i asked.

"Wonderful Service Staff! " Read full review on TripAdvisor 4/4/2012 Vote

5. I love your staff -- they were all wonderful and took very good care of our group.

"Meeting Services " Read full review on TripAdvisor 3/7/2012 Vote

6. Piper was awesome getting things set up for our group and the bar staff went 100% and beyond to make sure we were taken care of and were very friendly as well.

"Awesome! " Read full review on TripAdvisor 2/28/2012 Vote

7. Aurelia Gaskin, Front Office Supervisor, is a huge help and takes great care of the guests.

"Great Service by Aurelia Gaskin, Front Office Supervisor " Read full review on TripAdvisor 2/24/2012 Vote

8. The rooms are always clean and taken care of.

"Another Success " Read full review on TripAdvisor 2/14/2012 Vote

9. We will deffinatly be back and let our friends know how the staff takes care of you.

"THANK YOU !! " Read full review on TripAdvisor 1/13/2012 Vote

10. It was nice to know I could get such quick assistance while away from home, and he made me feel like he really cared.

"Excellent service at the Crowne Plaza " Read full review on TripAdvisor 12/11/2011 Vote