Crowne Plaza Houston - Brookhollow, Houston, Attentive

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (8) attentive (9) awesome (6) beautiful (3) best (17) better (18) big (2) cares (19) clean (44) comfortable (24) comfy (5) cool (4) courteous (5) decent (6) efficient (10) enjoyable (3) excellent (14) exceptional (4) fancy (2) fantastic (4) fast (2) free (15) friendly (38) fun (3) generous (3) good (46) great (63) happy (15) helpful (69) huge (7) impressed (8) liked (32) love (7) memorable (2) new (7) nice (46) outstanding (9) pleasant (11) pleased (3) plenty (8) positive (4) professional (13) prompt (5) quiet (6) reasonable (5) reasonably (2) responsive (2) spacious (6) welcoming (9) wonderful (4)

Attentive

Appears in 21 comments.

The following words were used in comments with Attentive:
best (2) cares (3) clean (3) desk (2) extremely (2) guest (2) management (4) need (4) not (6) personable (3) room (4) service (2) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the moment we checked in, the entire staff was very friendly and attentive to our needs.

"Excellent Customer Service " Read full review on TripAdvisor 5/14/2012 Vote

2. Manager Rizwan Marfani is a very attentive manager and exhibits care and concern.

"Always a pleasure to stay at Crowne Brookhollow " Read full review on TripAdvisor 4/19/2012 Vote

3. Prudy DeLeon was EXTREMELY attentive to my needs, and was on his A game by taking care and explaining things even before i asked.

"Wonderful Service Staff! " Read full review on TripAdvisor 4/4/2012 Vote

4. She is the best that money can buy when it comes to her personal attention to the guest.

"Hotel Management and Employees " Read full review on TripAdvisor 2/14/2012 Vote

5. The front desk team was one of the best I've encountered in a year and they were very attentive and informative.

"Business Trip " Read full review on TripAdvisor 1/27/2012 Vote

6. we then ordered dinner and after she brought it, she only came back around if we got her attention.

"Truly one of the best experiences " Read full review on TripAdvisor 1/21/2012 Vote

7. I also wanted to comment on how good the reception staff are, always very attentive and willing to help.

"Recent Business trip to Houston " Read full review on TripAdvisor 12/20/2011 Vote

8. Hard working attentive and amusing.

"Hotel Staff " Read full review on TripAdvisor 12/14/2011 Vote

9. Ali provides excellent room service and personal attention.

"Excellent service at the Crowne Plaza " Read full review on TripAdvisor 12/11/2011 Vote

10. I am very pleased with the service and personal attention I receive at the Crowne Plaza.

"Excellent service at the Crowne Plaza " Read full review on TripAdvisor 12/11/2011 Vote