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Rank
48th
Out of 718

Crowne Plaza Houston - Brookhollow

Average Price: $186  
 
Hotel Class:
12801 Northwest FreeWay
Houston, 77040 View map  
3-Star Hotel Rank: 21 of 121
Average review rating: 3.35
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)
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Helpful
Appears in 95 comments. 
The following words were used in comments with Helpful:
area (4)   busy (4)   desk (20)   excellent (3)   extra (4)   extremely (5)   friendly (23)   good (6)   great (7)   hotel (18)   management (8)   need (7)   nice (5)   night (4)   not (11)   professional (3)   room (9)   secure (4)   sleep (4)   staff (40)    
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1. The staff was absolutely wonderful during our stay--very accommodating, helpful and friendly.
"Friendly staff but dark & smaller rooms " Read full review on TripAdvisor   5/14/2012 Vote      
2. We also enjoyed the continental breakfast and happy hour provided free by the hotel due to his help.
"Nancy H " Read full review on TripAdvisor   5/10/2012 Vote      
3. Piper and her staff were very accommodating and helpful at every turn.
"Wonderful staff and hotel! Customer service at it's best! " Read full review on TripAdvisor   4/26/2012 Vote      
4. When I had a question about my room, Lara did not even hesitate to help me out and make my stay at the Crowne Plaza a very relaxing and wonderful experience.
"Great Staff, Great Service " Read full review on TripAdvisor   4/25/2012 Vote      
5. During a recent buiseness trip i stayed at the crown plaza northwest the staff was the best i have ever encountered in all my travels they were very accomidating and helpful with an emergency that we had during our stay.
"Best Service Ever " Read full review on TripAdvisor   4/23/2012 Vote      
6. Staff was helpful and the lobby is nice.
"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor   4/23/2012 Vote      
7. Finally, the Hotel Manager, Rizwan Marfani, was a consumate professional and helped me accomplish a few business tasks I needed done while at the hotel.
"Great Staff & Customer Service " Read full review on TripAdvisor   4/22/2012 Vote      
8. I have been staying at the Crowne Plaza Brookhollow in Houston quite regularly over the past three years and have always found the staff perfectly friendly and helpful.
"Great staff and rooms " Read full review on TripAdvisor   4/19/2012 Vote      
9. Maddie and Henry at the front desk are very helpful in my whole month stay there.
"Excellent Service " Read full review on TripAdvisor   4/17/2012 Vote      
10. Mr Ridzwan, the duty manager who had helped me to clear an overcharged due to system glitch but was not been able to done from support group.
"Excellent Service " Read full review on TripAdvisor   4/17/2012 Vote      
   
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