Crowne Plaza Houston - Brookhollow, Houston, Impressed

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (8) attentive (9) awesome (6) beautiful (3) best (17) better (18) big (2) cares (19) clean (44) comfortable (24) comfy (5) cool (4) courteous (5) decent (6) efficient (10) enjoyable (3) excellent (14) exceptional (4) fancy (2) fantastic (4) fast (2) free (15) friendly (38) fun (3) generous (3) good (46) great (63) happy (15) helpful (69) huge (7) impressed (8) liked (32) love (7) memorable (2) new (7) nice (46) outstanding (9) pleasant (11) pleased (3) plenty (8) positive (4) professional (13) prompt (5) quiet (6) reasonable (5) reasonably (2) responsive (2) spacious (6) welcoming (9) wonderful (4)

Impressed

Appears in 17 comments.

The following words were used in comments with Impressed:
customer (3) desk (2) hotel (5) not (2) personable (2) positive (2) room (2) service (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall, I was very impressed withe people and customer service and can say I would only stay at this property when I return to Houston.

"Great Staff & Customer Service " Read full review on TripAdvisor 4/22/2012 Vote

2. Henry at the front desk checked me in and his positive attitude and customer service skills were impressive from the start to end of my stay.

"Great Staff & Customer Service " Read full review on TripAdvisor 4/22/2012 Vote

3. I am TRUELY impressed with Prudy and his love of his job and the people that he works for, and with to make things happen.

"Wonderful Service Staff! " Read full review on TripAdvisor 4/4/2012 Vote

4. I am very impressed at how helpful and personable the hotel staff has been during my 2wk stay.

"Great Value and Great Staff! " Read full review on TripAdvisor 3/30/2012 Vote

5. As a result, my first impression was very high.

"Awesome Staff! " Read full review on TripAdvisor 3/30/2012 Vote

6. This sort of thing happens so it did not bother me but what impressed me was how Rizwan was sincere and apologetic for what I considered a reasonable delay.

"Awesome Staff! " Read full review on TripAdvisor 3/30/2012 Vote

7. I was so impressed by how nice the hotel was and how great the rooms were, I was looking forward to coming back.

"Staff make this good hotel a great one " Read full review on TripAdvisor 2/2/2012 Vote

8. I recently stayed at your location and was extremely impressed with Rizwan Marfani.

"Plesently suprised " Read full review on TripAdvisor 10/28/2011 Vote

9. How many times can you go to a hotel front desk and have the staff read your mind accurately? Very impressive.

"GREAT staff " Read full review on TripAdvisor 10/20/2011 Vote

10. I have stayed at this hotel several times on business and have been well impressed with the customer service and accomodations.

"Great Place To Stay " Read full review on TripAdvisor 9/21/2011 Vote