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OpinionWell
Rank
94th
Out of 718
Hilton Houston
Average Price: $122
Check Rates
Hotel Class:
6780 Southwest Freeway
Houston, 77074-2102
View map
3-Star Hotel Rank:
49 of 121
Average review rating:
3.41
OpinionWell Value Index:
NA
Traveler reviews analyzed:
Expedia
(
36
)
,
MyTravelGuide
(
130
)
,
Travelocity
(
3
)
,
TripAdvisor
(
74
)
,
YahooTravel
(
7
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(2)
added bonus
(1)
affordable
(1)
amazing
(2)
attentive
(2)
best
(11)
better
(13)
big
(6)
cares
(3)
clean
(39)
cleanliness
(3)
comfortable
(22)
comfy
(5)
convenient
(5)
cool
(2)
correct
(2)
decent
(8)
excellent
(12)
exceptional
(4)
fantastic
(2)
fast
(1)
free
(26)
fresh
(3)
friendly
(18)
fun
(3)
good
(37)
great
(32)
happy
(5)
helpful
(24)
huge
(2)
impressed
(3)
liked
(23)
new
(9)
nice
(44)
perfect
(3)
pleasant
(4)
pleased
(3)
plenty
(2)
positive
(3)
prompt
(3)
quiet
(6)
reasonable
(4)
responsive
(1)
secure
(1)
soft
(2)
spacious
(3)
stylish
(1)
tastefully
(1)
welcoming
(5)
wonderful
(3)
See more
Friendly
Appears in 66 comments.
The following words were used in comments with
Friendly:
bar
(3)
breakfast
(3)
clean
(7)
clerk
(2)
coffee
(2)
desk
(6)
few
(5)
free
(3)
good
(5)
helpful
(19)
hotel
(13)
lobby
(3)
not
(7)
park
(3)
recommend
(2)
room
(4)
secure
(2)
service
(2)
staff
(44)
wondering
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The staff was
friendly
and tried to be helpful at all times.
"Hotel staff try to make it nice "
Read full review
on
TripAdvisor
5/16/2012
Vote
2.
All staff are
friendly
but only a couple seemed useful.
"Depends what you need "
Read full review
on
TripAdvisor
3/27/2012
Vote
3.
I have stayed at the Hilton Southwest more than 6 times in the last 12 months, Front Desk personnel are always great,
friendly
and helpful always going the extra mile.
"Return Visitor "
Read full review
on
TripAdvisor
10/24/2011
Vote
4.
The staff were great, very
friendly
and helpful throughout my stay.
"Nothing to complain (or write home) about "
Read full review
on
TripAdvisor
8/26/2011
Vote
5.
The front desk folks were
friendly
and inviting and the lobby was large and tastefully funished.
"we expected better "
Read full review
on
TripAdvisor
8/8/2011
Vote
6.
The hostess in the Club Lounge was super
friendly
and helpful.
"Wonderful Hilton "
Read full review
on
TripAdvisor
7/6/2011
Vote
7.
Also, they had free coffee in the lobby a few of the days and we also got some for free to-go from the restaurant - again, they were
friendly
about that too.
"Not the best, not the worst. "
Read full review
on
TripAdvisor
3/29/2011
Vote
8.
We didn't try the restaurant, but we did have a few drinks at the bar - reasonable prices and the bartenders were
friendly
.
"Not the best, not the worst. "
Read full review
on
TripAdvisor
3/29/2011
Vote
9.
We also had to ask to have the maid bring a few things they didn't restock, but the front desk was very
friendly
and the maid brought stuff quickly.
"Not the best, not the worst. "
Read full review
on
TripAdvisor
3/29/2011
Vote
10.
The staff is very warm and very
friendly
, the hotel has just seen better days.
"Major need of updating "
Read full review
on
TripAdvisor
3/3/2011
Vote
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