Crowne Plaza Hotel Cleveland City Centre, Cleveland, Helpful

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Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 266 comments.

The following words were used in comments with Helpful:
clean (17) convenient (7) courteous (13) desk (29) excellent (15) extremely (15) friendly (94) good (11) great (19) hotel (51) location (15) need (8) nice (26) not (12) park (11) pleasant (11) room (14) service (12) staff (188) view (7)

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1. I just finished a conference at this hotel during which time we learned that it would be closing this Sunday for an 18 month renovation to become a WestinThe high point was that the staff were surprisingly positive and helpful.

"Wait 18 months " Read full review on TripAdvisor 11/12/2011 Vote

2. Bar staff were kind, and helpful, although a shame the bar closed at 11pm - when the singin in the lobby went on untill 1am.

"Staff very accomodating " Read full review on TripAdvisor 9/13/2011 Vote

3. Hostess didn't seem to want to pitch in to help over-worked wait staff.

"We were the Guinea Pigs for a failed renovation! " Read full review on TripAdvisor 8/30/2011 Vote

4. Every staff member we encountered was very friendly and helpful.

"Great location, but needs some work " Read full review on TripAdvisor 8/30/2011 Vote

5. I responded to their survey when I returned home, hoping that management would understand how easy it would be to help guests forgive and forget.

"LESS Than 4 Star Stay " Read full review on TripAdvisor 8/5/2011 Vote

6. Offer help to find alternative accommodations? NO.

"LESS Than 4 Star Stay " Read full review on TripAdvisor 8/5/2011 Vote

7. The staff at the hotel were great: friendly and always willing to help.

"Good Service Tired Room " Read full review on TripAdvisor 7/18/2011 Vote

8. Staff are incredibly friendly and helpful.

"Thought I would die on elevator " Read full review on TripAdvisor 7/13/2011 Vote

9. Everyone I came across were so nice and helpful.

"Hotel needs to be renovated but the staff are awesome! " Read full review on TripAdvisor 6/23/2011 Vote

10. The bell hops were helpful in getting a cab and the cleaning person the brought more coffee was extremely nice, but other than that it was a bad was a bad experience.

"Do not stay at the hotel. " Read full review on TripAdvisor 6/19/2011 Vote