Crowne Plaza Hotel Cleveland City Centre, Cleveland, Correct

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OpinionWell
Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (6) adequate (9) awesome (8) beautiful (15) best (16) better (27) big (9) cares (9) clean (86) cleanliness (8) comfortable (51) convenient (14) cool (8) correct (8) courteous (3) decent (14) efficient (4) excellent (20) exceptional (7) fantastic (7) free (36) fresh (4) friendly (59) fun (3) good (80) great (151) happy (11) helpful (76) huge (10) impressed (6) liked (20) love (8) new (10) nice (88) perfect (13) perfectly (3) pleasant (10) pleased (8) plenty (7) positive (3) professional (6) prompt (4) quiet (7) reasonable (16) reasonably (4) responsive (4) spacious (13) welcoming (8) well appointed (5) wonderful (24)

Correct

Appears in 12 comments.

The following words were used in comments with Correct:
apology (2) hotel (2) not (2) order (2) problem (4) room (4) staff (3) upgraded (2) wrong (2)

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1. The address on the website is not correct, does not say north or south so when you enter into gps it takes you to the wrong location.

"Do not stay at the hotel. " Read full review on TripAdvisor 6/19/2011 Vote

2. All of the negative comments are correct.

"Beware, not a 3 1/2 star, maybe 2, not worth cheap priceline price!!!! " Read full review on TripAdvisor 7/26/2010 Vote

3. is this really that hard to get correct?MAIN AREAS - The hotel lobby and elevators look great from afar but closer inspection leaves much to be desired.

"Dirty & Dingy w/Parking Ripoff - BEWARE " Read full review on TripAdvisor 5/26/2010 Vote

4. Moved to correct room.

"Don’t Stay Here " Read full review on Expedia 9/2/2009 Vote

5. Something I was told would be corrected.

"Great location, comfortable room, but could someone wash the windows? " Read full review on TripAdvisor 8/15/2009 Vote

6. The staff was helpful, giving us correct directions to our concert venue when ours turned out to be wrong, and were always pleasant and smiling, even late at night.

"Surprisingly good experience all around! " Read full review on TripAdvisor 5/19/2008 Vote

7. The hotel staff went out of their way to correct their problems and make sure that everyone was satisfied.

"Loved the Crowne Plaza " Read full review on TripAdvisor 7/12/2007 Vote

8. Ordered room service each day and although the kitchen seemed to miss one or more items on each order, the staff cheerfully corrected the problem and delivered the missing items with a smile.

"Enjoyable Stay in the Heart of Cleveland " Read full review on TripAdvisor 7/7/2007 Vote

9. It took two phone calls to the desk to get this corrected.

"Leaves a lot to be desired! " Read full review on TripAdvisor 10/8/2006 Vote

10. I asked the same clerk which reciept is correct and she seemed more concern.

"good hotel " Read full review on TripAdvisor 4/19/2006 Vote