Crowne Plaza Hotel Cleveland City Centre, Cleveland, Excellent

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Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (6) adequate (9) awesome (8) beautiful (15) best (16) better (27) big (9) cares (9) clean (86) cleanliness (8) comfortable (51) convenient (14) cool (8) correct (8) courteous (3) decent (14) efficient (4) excellent (20) exceptional (7) fantastic (7) free (36) fresh (4) friendly (59) fun (3) good (80) great (151) happy (11) helpful (76) huge (10) impressed (6) liked (20) love (8) new (10) nice (88) perfect (13) perfectly (3) pleasant (10) pleased (8) plenty (7) positive (3) professional (6) prompt (4) quiet (7) reasonable (16) reasonably (4) responsive (4) spacious (13) welcoming (8) well appointed (5) wonderful (24)

Excellent

Appears in 126 comments.

The following words were used in comments with Excellent:
attentive (4) beauty (4) bed (9) desk (5) downtown (5) food (5) friendly (12) great (14) hall (9) helpful (15) hotel (32) lake (7) location (32) price (8) rock (6) room (17) service (11) staff (48) value (14) view (7)

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1. The staff was excellent, the valet was wonderful and prompt, and the rooms were clean.

"A great place to stay, but it is historical and older.Awaiting Rennovation! " Read full review on TripAdvisor 12/5/2011 Vote

2. Service there two of the three days was excellent and the third day was mediocre.

"Wait 18 months " Read full review on TripAdvisor 11/12/2011 Vote

3. There are lovely views of the lake from many bedrooms, though, and excellent restaurants nearby.

"Beware--hotel is closing " Read full review on TripAdvisor 9/12/2011 Vote

4. The star of our trip however was the excellent service and relationships we were able to build with the staff here who will really go to extra mile to make your visit and outstanding experience.

"Great service at this hotel " Read full review on TripAdvisor 6/17/2011 Vote

5. Overall our stay was excellent.

"Excellent customer service from ALL employees! " Read full review on TripAdvisor 8/14/2010 Vote

6. She was excellent and let my 6 year old daughter play a song.

"Nothing spectacular but it worked! " Read full review on TripAdvisor 8/5/2010 Vote

7. All Staff was excellent even though I had to call twice for bedding for the sofa.

"Nothing spectacular but it worked! " Read full review on TripAdvisor 8/5/2010 Vote

8. Overall this hotel may be excellent for some, it seemed to be trying but it seemed disorginized and fell short of the mark for me.

"Don't book this hotel for ammenities " Read full review on TripAdvisor 7/27/2010 Vote

9. Service was excellent though, if you do book, Speak to Ron at the front desk, he will do everything to make you happy.

"50/50 " Read full review on Travelocity 2/1/2010 Vote

10. excellent service, central location and great price.

"Very Impressed " Read full review on Expedia 9/22/2009 Vote