Sheraton Boston, Boston, Welcoming

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OpinionWell
Rank

23rd

Out of 197

Sheraton Boston	Average Price: $339 Check Rates

Hotel Class:

39 Dalton Street

Boston, 02199 View map

3-Star Hotel Rank: 4 of 37
Average review rating: 3.61

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (80) , MyTravelGuide (990) , Travelocity (36) , TripAdvisor (1113) , YahooTravel (23)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (18) adequate (28) awesome (40) beautiful (82) best (102) better (139) big (126) cares (32) cheaper (22) clean (399) comfortable (311) comfy (37) convenient (163) cool (22) courteous (22) decent (34) efficient (38) excellent (143) exceptional (45) fabulous (28) fantastic (57) fast (28) free (289) fresh (17) friendly (267) fun (17) generous (17) good (459) gorgeous (17) great (767) happy (37) helpful (260) huge (102) liked (244) love (118) new (135) nice (569) perfect (100) pleasant (52) pleased (22) plenty (81) positive (33) professional (20) quiet (73) reasonable (56) soft (18) spacious (106) spectacular (21) welcoming (24) wonderful (112)

Welcoming

Appears in 32 comments.

The following words were used in comments with Welcoming:
beauty (4) best (3) charged (3) comfortable (4) good (4) guest (3) hotel (10) large (3) lobby (8) not (5) pretty (3) professional (2) reception (2) room (5) service (5) sincere (2) staff (10) walking (2) warm (2) wifi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very welcoming service and location is fantastic connected to the Prudential center and Copley place perfect for both business as the convention center is right on the next building and for pleasure as it is in the back bay / south end area walking distance from both the Boston common and downtown area.

"Great location comfortable rooms and good solid service! " Read full review on TripAdvisor 5/16/2012 Vote

2. I couldn't find the welcome guide so I called to get one.

"Don't stay in the south tower " Read full review on TripAdvisor 3/25/2012 Vote

3. Being the first time in the city of Boston, the Sheraton gave me a warm welcome to the beautiful city.

"Excellent Service " Read full review on TripAdvisor 1/6/2012 Vote

4. The staff were professional if not particularly welcoming.

"Good hotel and excellent location! " Read full review on TripAdvisor 11/27/2011 Vote

5. The note that accompanied it welcomed us, wished me a great birthday and hoped we would enjoy our stay at the Sheraton in Boston.

"This is THE BEST! " Read full review on TripAdvisor 11/12/2011 Vote

6. The rooms are comfortable and clean, and all the staff - from the doorman to housekeeping to the front desk - make you feel welcomed.

"great rooms; nice staff " Read full review on TripAdvisor 10/22/2011 Vote

7. The staff were pretty short with us and the welcome feeling just did not appear to be part of their customer service.

"Terrible experience at a terrific conference " Read full review on TripAdvisor 9/13/2011 Vote

8. Dogs are welcomed here at this hotel which was not clearly indicated on their website when we were looking to book.

"great location " Read full review on TripAdvisor 8/18/2011 Vote

9. We had a few days when we came back to a room that had not been cleaned - not very welcoming for a good nights sleep.

"Very disappointing " Read full review on TripAdvisor 8/8/2011 Vote

10. Arrived very late and received a warm welcome.

"Enjoyed our stay at Sheraton Boston " Read full review on TripAdvisor 6/29/2011 Vote