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Rank
23rd
Out of 197

Sheraton Boston

Average Price: $339  
 
Hotel Class:
39 Dalton Street
Boston, 02199 View map  
3-Star Hotel Rank: 4 of 37
Average review rating: 3.61
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (80) , MyTravelGuide (990) , Travelocity (36) , TripAdvisor (1113) , YahooTravel (23)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Excellent
Appears in 344 comments. 
The following words were used in comments with Excellent:
bar (13)   bed (18)   clean (21)   comfortable (16)   concierge (13)   friendly (20)   good (21)   great (47)   helpful (17)   hotel (103)   lobby (13)   location (143)   nice (25)   room (80)   service (34)   shop (42)   small (14)   staff (55)   view (29)   walking (16)    
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1. It worked out fine for space, and handicap rooms are corner suites so the views are excellent.
"Great location " Read full review on TripAdvisor   5/19/2012 Vote      
2. Housekeeping and concierge was excellent even though the hotel was running full house.
"Safe Bet " Read full review on TripAdvisor   5/14/2012 Vote      
3. However, when I asked to move to a quieter room the reception staff were excellent and very apologetic - got a free breakfast to compensate and was moved easily and conveniently.
"Average hotel but good staff and close to shops " Read full review on TripAdvisor   5/5/2012 Vote      
4. Service was excellent and staff very friendly and helpful.
"Good location, decent rooms, friendly staff " Read full review on TripAdvisor   5/1/2012 Vote      
5. For over $300 a night and a Sheraton brand hotel I don't think it's unreasonable to expect excellent customer service.
"Staff is indifferent and rude, at best " Read full review on TripAdvisor   4/27/2012 Vote      
6. We upgraded to Club level, and enjoyed a healthful and tasty breakfast, excellent snacks in the lounge, and friendly service from everyone.
"Excellent service " Read full review on TripAdvisor   4/23/2012 Vote      
7. This is plainly a conference hotel for people with few choices, but you have excellent choices down the street where housekeeping does clean rooms and the wifi is complementary.
"Big bad hotel " Read full review on TripAdvisor   4/14/2012 Vote      
8. We had excellent service during our check in by Allison Suzette.
"Top notch service & renovation. " Read full review on TripAdvisor   4/8/2012 Vote      
9. excellent location, generally very friendly and helpful staff, pleasant lobby and well-appointed Club lounge on the 29th floor.
"Very positive but not spectacular " Read full review on TripAdvisor   3/24/2012 Vote      
10. They have an excellent fitness center which includes a swimming pool, big enough for laps.
"Very nice and convenient " Read full review on TripAdvisor   3/8/2012 Vote      
   
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