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Rank
41st
Out of 197

Hilton Boston

Average Price: $316  
 
Hotel Class:
89 Broad Street
Boston, 02110 View map  
4-Star Hotel Rank: 26 of 38
Average review rating: 4.13
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (7) , Expedia (65) , MyTravelGuide (1398) , Travelocity (6) , TripAdvisor (621) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Helpful
Appears in 567 comments. 
The following words were used in comments with Helpful:
clean (42)   comfortable (22)   concierge (80)   courteous (33)   desk (65)   excellent (18)   extremely (46)   friendly (196)   great (74)   hotel (102)   location (60)   nice (40)   not (45)   pleasant (18)   professional (18)   room (98)   service (20)   staff (391)   valet (22)   well (16)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. helpful staff at the concierge.
"Nice corner room " Read full review on TripAdvisor   5/20/2012 Vote      
2. The hotel staff was helpful, especially the doormen :) Being the St.
"Awesome hotel, close to so much! " Read full review on TripAdvisor   4/25/2012 Vote      
3. The fact it was partially wrapped in plastic for some exterior work didn't help matters - we had a pretty decent suite on the 12th floor with lovely views of .
"Nothing special " Read full review on TripAdvisor   4/23/2012 Vote      
4. I called the front desk who then transferred me to the help desk.
"Great location but cool it down! " Read full review on TripAdvisor   4/18/2012 Vote      
5. Some employees were helpful, but other than that, worse than a budget hotel at a very steep price.
"Lack of AC and traveller-unfriendly policies make for bad stay " Read full review on TripAdvisor   4/17/2012 Vote      
6. Some instructions in the room would be helpful.
"position is its only advantage " Read full review on TripAdvisor   4/14/2012 Vote      
7. The front desk clerks are very polite and accommodating, the bell staff are very polite, helpful, and go out of their way to greet you by name.
"Excellent Hotel " Read full review on TripAdvisor   4/12/2012 Vote      
8. Whilst the hotel is being remodelled it is not at its best, but the staff in this hotel could not have been more helpful.
"This is how to do service " Read full review on TripAdvisor   4/3/2012 Vote      
9. The staff really helped add significant value to our short but very enjoyable stay in Boston and we would happily return to this hotel again given the quality on show.
"Great location and genuine quality hotel, oozing class! " Read full review on TripAdvisor   3/28/2012 Vote      
10. Jolene and John on the consig desk were very helpful and professional and you felt they really knew their stuff if you asked them questions.
"Great location and genuine quality hotel, oozing class! " Read full review on TripAdvisor   3/28/2012 Vote      
   
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