Radisson Austin, Austin, Responsive

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Rank

16th

Out of 287

Radisson Austin	Average Price: $211 Check Rates

Hotel Class:

111 Cesar Chavez Street

Austin, 78701 View map

3-Star Hotel Rank: 3 of 77
Average review rating: 3.57

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (130) , Travelocity (5) , Expedia (49) , TripAdvisor (217)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 7 comments.

The following words were used in comments with Responsive:
not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ' I don't know what I expected in response to this complaint, but I know it was more than what I received.

"No Sleep " Read full review on TripAdvisor 1/5/2012 Vote

2. When I explained that it wasn't and why it wasn't, the response was nothing more than a two word, 'I'm sorry.

"No Sleep " Read full review on TripAdvisor 1/5/2012 Vote

3. I called the agent and she informed me that the claim had been denied because the garage is a public parking structure and no one from the hotel is claiming responsibility for doing any damage to the vehicle.

"Horrible Customer Service " Read full review on TripAdvisor 12/19/2011 Vote

4. But we received such terrible customer service in response to it.

"Very unclean, bad service " Read full review on TripAdvisor 4/3/2011 Vote

5. I posted the following to Radisson after the email asking about the stay--still no response weeks later.

"More like a Super 8--but ruder staff! " Read full review on TripAdvisor 3/16/2009 Vote

6. However, they would not accept any responsibility for loss.

"Not Impressed " Read full review on YahooTravel 5/18/2008 Vote

7. The front desk is not responsive or friendly if you have an issue with the room and is not willing to work with you.

Read full review on MyTravelGuide 2/27/2008 Vote