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OpinionWell
Rank
64th
Out of 415

w Hotel Chicago

Average Price: $324  
 
Hotel Class:
172 West Adams at LaSalle
Chicago, 60603 View map  
4-Star Hotel Rank: 29 of 39
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , MyTravelGuide (75) , Travelocity (13) , TripAdvisor (638) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 55 comments. 
The following words were used in comments with Welcoming:
arrival (6)   change (5)   concierge (4)   desk (21)   dog (3)   drink (3)   experience (3)   friendly (5)   guest (3)   helpful (5)   hotel (9)   management (7)   not (3)   personable (3)   room (13)   service (3)   staff (8)   upgraded (4)   walking (3)   warm (4)    
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1. What stands out the most - is the service of the concierage and the warm welcome from all the employees.
"An Amazing hotel " Read full review on TripAdvisor   5/24/2012 Vote      
2. As he was leaving, he gave me a hand written card from TK, the manager, welcoming us to the W and reminding me that their concierge services called whatever/whenever was available to any need I might have.
"A Great Wescape at W Chicogo City Center " Read full review on TripAdvisor   5/23/2012 Vote      
3. We enjoyed the location, amenties and signature cocktails and the dog enjoyed a warm welcome from the staff - especially the concierge tk karadzovski - who took her on walks when we were out all day.
"Chic dog friendly getaway " Read full review on TripAdvisor   5/13/2012 Vote      
4. Allen has provided unparalleled customer service on a weekly basis and always makes me feel welcome.
"Home away from Home " Read full review on TripAdvisor   5/10/2012 Vote      
5. This hotel is good but they should look to improve the welcome guests receive upon entering their establishment.
"Great hotel, great W staff, horrible valet service " Read full review on TripAdvisor   5/9/2012 Vote      
6. The room was great and as a platinum guest I arrived to my room with a very nice welcome gift of prosecco and chocolate.
"Great hotel, great W staff, horrible valet service " Read full review on TripAdvisor   5/9/2012 Vote      
7. The concierge TK was welcoming and helpful.
"Great Weekend Visit " Read full review on TripAdvisor   4/25/2012 Vote      
8. The staff was welcoming and appeared to genuinely care about the quality of my stay at the hotel.
"Another great stay at a W " Read full review on TripAdvisor   4/5/2012 Vote      
9. Staff is friendly and courteous and welcoming.
"W is for wonderful " Read full review on TripAdvisor   3/16/2012 Vote      
10. When I came back down Justin the welcome desk manager was quick to apologize and offered me a room change.
"Hotel itself is okay, but the service is amazing " Read full review on TripAdvisor   1/15/2012 Vote      
   
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