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OpinionWell
Rank
64th
Out of 415

w Hotel Chicago

Average Price: $324  
 
Hotel Class:
172 West Adams at LaSalle
Chicago, 60603 View map  
4-Star Hotel Rank: 29 of 39
Average review rating: 3.3
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , MyTravelGuide (75) , Travelocity (13) , TripAdvisor (638) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Pleasant
Appears in 43 comments. 
The following words were used in comments with Pleasant:
amazed (2)   attentive (4)   busy (4)   change (3)   concierge (2)   desk (2)   friendly (3)   helpful (7)   hotel (13)   not (3)   personable (2)   reviews (2)   room (7)   service (3)   staff (11)   suggestion (2)   surprise (8)   train (2)   valet (2)   warm (2)    
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1. The staff at the W were friendly, helpful and pleasant but one member stood out - Eden Bernal, the concierge, organized reservations and made suggestions that ensured our time in Chicago was memorable and extra special.
"Outstanding Concierge!! " Read full review on TripAdvisor   5/24/2012 Vote      
2. We were pleasantly surprised for the treat and very thankful because it made our meeting go smoothly and added a warm atmosphere.
"A Great Wescape at W Chicogo City Center " Read full review on TripAdvisor   5/23/2012 Vote      
3. From before I even arrived, Laurelin, possibly the most attentive W Insider I have encountered, had emailed with information, suggestions, questions to make my stay as pleasant as possible.
"Best Pick for Chicago Hotel " Read full review on TripAdvisor   5/7/2012 Vote      
4. Their service is prompt and always pleasant.
"For my wedding " Read full review on TripAdvisor   4/14/2012 Vote      
5. as for service, i haven't been here for too long but the check in and bell staff were pleasant the w really needs a reality check if it wants to compete with all the other wonderful hotels in this city.
"not impressed " Read full review on TripAdvisor   3/23/2012 Vote      
6. The modern appointments and helpful staff will make your stay pleasant and memorable.
"W Chicago - City Center - W Insider - Recommended " Read full review on TripAdvisor   2/15/2012 Vote      
7. Jamie, in particular, has been the most warm, pleasant person I've ever dealt with while on business.
"Eat the food! " Read full review on TripAdvisor   2/8/2012 Vote      
8. The staff is pleasant and ever so helpful -- to be expected from the hotel.
"Eat the food! " Read full review on TripAdvisor   2/8/2012 Vote      
9. I had no problem with the staff because they're just working class folk doing their job and they were pleasant and hospitable.
"I won't be staying there again. " Read full review on TripAdvisor   1/6/2012 Vote      
10. The entire time, she was very pleasant to deal with and sometimes I feel like these are the little things that really make a stay go from 4 stars to 5 stars.
"The best Starwood Property in Chicago? " Read full review on TripAdvisor   1/5/2012 Vote      
   
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