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Rank
59th
Out of 415

Embassy Suites Chicago

Average Price: $342  
 
Hotel Class:
511 North Columbus Drive
Chicago, 60611 View map  
3-Star Hotel Rank: 21 of 73
Average review rating: 4.17
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 27 comments. 
The following words were used in comments with Professional:
breakfast (2)   catering (2)   clean (4)   desk (2)   elevator (2)   food (2)   friendly (5)   helpful (4)   hotel (6)   impressed (2)   lakefront (2)   lighting (2)   need (3)   personable (2)   polite (3)   room (4)   service (2)   staff (18)   valet (2)    
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1. Very professional and made you feel like a VIP.
"THE GREAT, THE BAD, and THE UGLY " Read full review on TripAdvisor   4/1/2012 Vote      
2. Overall, we enjoyed the hotel and thought the staff was very friendly and professional.
"Great hotel with awesome rooms " Read full review on TripAdvisor   10/31/2011 Vote      
3. The staff at the breakfast was very polite, professional and helpful.
"Excellent Service " Read full review on TripAdvisor   10/2/2011 Vote      
4. Their staff is professional and cordial, and they do a particularly good job with the breakfast that is included in the price of the room.
"Great location - good value for price " Read full review on TripAdvisor   6/13/2011 Vote      
5. Doris was always professional yet she also displayed a warm, and personal interest in my sons and my mother, which made all of us feel special.
"Their customer service in all areas is unmatched " Read full review on TripAdvisor   4/18/2011 Vote      
6. I truly believe that this hotel; with its staff, its approach to meeting guests needs, and its overall level of professionalism is by far the best hotel in the Chicago lakefront area.
"Awesome Hotel " Read full review on TripAdvisor   4/14/2011 Vote      
7. My stays always begin with check in where I am always greeted graciously and professionally by either Dinah or Melissa; trust me these two women never fail to remember my profile and always accommodate even my smallest requests.
"Awesome Hotel " Read full review on TripAdvisor   4/14/2011 Vote      
8. The front desk staff, Clem in particular are very helpful, polite and professional.
"Lakefront " Read full review on TripAdvisor   2/14/2011 Vote      
9. The staff was very professional and nice.
"Great Time over the New Year - Great Security Department!!! " Read full review on TripAdvisor   12/29/2010 Vote      
10. The staff--everyone we encountered--was friendly, helpful, and professional.
"Chicago’s Best " Read full review on Expedia   1/8/2010 Vote      
   
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