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Rank
59th
Out of 415

Embassy Suites Chicago

Average Price: $342  
 
Hotel Class:
511 North Columbus Drive
Chicago, 60611 View map  
3-Star Hotel Rank: 21 of 73
Average review rating: 4.17
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 36 comments. 
The following words were used in comments with Attentive:
area (3)   breakfast (6)   broken (4)   busy (5)   convenient (2)   curtain (3)   good (4)   hotel (3)   need (14)   nice (3)   not (2)   pleasant (2)   quick (4)   quickly (2)   reception (3)   room (7)   service (6)   shower (3)   staff (15)   well (3)    
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1. And, of course, it can get crowded at peak times and you have to wait in line but (a) come when it is not busy and it is grand and (b) all the staff are quite attentive to your needs when they are at max and will help out as needed.
"Generous and Gracious " Read full review on TripAdvisor   9/4/2011 Vote      
2. What really impressed me, though, was the nice decor, service, and attention to detail.
"Everything we needed and more " Read full review on TripAdvisor   6/23/2011 Vote      
3. Last but not least, the staff in the atrium/breakfast,cocktail area were also very attentive.
"Their customer service in all areas is unmatched " Read full review on TripAdvisor   4/18/2011 Vote      
4. Each employee was so attentive and willing to be hospitable to my family and I, who can be a pain, I had to make mention of it.
"Excellent staff and service " Read full review on TripAdvisor   2/28/2011 Vote      
5. Needs some attention to decor and has a tired menu.
"Enjoyable Chicago Hotel " Read full review on TripAdvisor   2/1/2011 Vote      
6. The breakfast is out of this world awesome, I don't know what else anyone could have wanted, the dining area staff are so attentive (even though the breakfast and Mgrs reception are on the house) don't forget to tip, they really deserve it and from what I witnessed most people don't which bummed me out, these people work hard, c'mon people show the love, tip and smile, it'll make you feel great the entire day.
"Why would you stay anyplace else? " Read full review on TripAdvisor   12/14/2010 Vote      
7. Breakfast/Managers Reception attendants were attentive and unobtrusive, keeping a very busy area clean and welcoming.
"Perfect 10 in every way - perfectly met all of our needs! " Read full review on TripAdvisor   7/23/2010 Vote      
8. The managers reception staff were so friendly and attentive.
"Perfect 10 in every way - perfectly met all of our needs! " Read full review on TripAdvisor   7/23/2010 Vote      
9. My mom walks with a cane and the staff was very wonderful and attentive to her.
"Great Hotel " Read full review on TripAdvisor   5/28/2010 Vote      
10. Still, we rate ES Chicago Downtown Lakefront very good - and a little more 'attention to the details' would have earned it excellent.
"Mostly very good... " Read full review on TripAdvisor   3/24/2010 Vote      
   
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